1. bathu's Avatar
    Keyone soft keys not working properly! Sometimes it's working itself. I restarted my phone several times but still I facing this problem. Square and back soft keys not responding properly.
    10-13-17 01:49 AM
  2. FF22's Avatar
    Keyone soft keys not working properly! Sometimes it's working itself. I restarted my phone several times but still I facing this problem. Square and back soft keys not responding properly.
    Do you have a screen protector on? Some do interfere.

    But there have been reports of problems with those keys. But have you installed any third party software.

    Try Safe Mode

    The next step is placing your device into safe mode.

    When used, Safe Mode will disable any third party apps or games you have installed. As a result of this, should your device not exhibit the issue while in Safe Mode it’s safe to assume the issue is specific to an app or game you have installed. Safe Mode may also remove apps and/or widgets from your various home screens when you go back to Normal.

    Press and hold the power key
    Tap and hold Power off (that is Press/Hold the Power Off prompt line) when it appears
    When prompted, tap OK to reboot to Safe Mode

    To get out of Safe Mode, press and hold the power key followed by tapping Reboot.

    After testing, should your device not exhibit any issues, the next step is to remove recently installed applications one by one until the issue is resolved.

    If that fails you might investigate reloading the OS using an Autoloader:

    https://forums.crackberry.com/blackb...aders-1065667/
    10-13-17 01:27 PM

Similar Threads

  1. Sprint KeyOne
    By gigatigga in forum Buy, Sell, Trade - Sold / Archived
    Replies: 13
    Last Post: 10-24-17, 10:09 AM
  2. Can not play Boom Beach 32.78 after update
    By hnagnort in forum Android Apps (Amazon Store & APK Files)
    Replies: 2
    Last Post: 10-15-17, 10:03 PM
  3. Keyone: cold temperatures...coming soon
    By dxvigne in forum BlackBerry KEYone
    Replies: 6
    Last Post: 10-15-17, 08:48 AM
  4. First Keyone billboard in Argentina
    By G_Unit MVP in forum General BlackBerry Discussion
    Replies: 3
    Last Post: 10-14-17, 07:04 PM
  5. What's the latest working Instagram app (BB10)?
    By wiz9 in forum BlackBerry 10 OS
    Replies: 0
    Last Post: 10-12-17, 04:01 PM
LINK TO POST COPIED TO CLIPBOARD