1. redinhamilton's Avatar
    Got a KEYone this week. First day was fine, second shut down a few times, this morning it froze and shut down about four times each one after the other.
    Sadly because the phone isn't directly from RIM they wont help.
    Seems to be when phone is connected to usb - either laptop or charging.
    Also gets hot when charging.

    Is this common, if so it's going back.
    06-23-17 09:46 AM
  2. kbz1960's Avatar
    Exchange it
    06-23-17 10:27 AM
  3. Scovik's Avatar
    You probably have a faulty phone, return it for replacement.
    I have a K1 for 1 week now and now issue at all.
    06-23-17 10:47 AM
  4. anon(870071)'s Avatar
    Got a KEYone this week. First day was fine, second shut down a few times, this morning it froze and shut down about four times each one after the other.
    Sadly because the phone isn't directly from RIM they wont help.
    Seems to be when phone is connected to usb - either laptop or charging.
    Also gets hot when charging.

    Is this common, if so it's going back.
    I've only ever had that happen when installing a micro sd memory card!
    06-23-17 12:01 PM

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