[bps88]

Hi All,
so had my first issue with the KO. The notifications WERE working fine but then in the past 2 days they have not been showing up for emails. All settings are the same and nothing changed. Normally with "push" setting it pulls the email and will vibrate, have a message icon at top of the screen and LED light flashing. Non of that is happening now BUT the emails there , unread.

I've tripple checked the device and all settings are on of notification and LED, push etc.

Anyone else having this issue? any fix?

Otherwise, it's a good device and nice to be back on a pkb !

[Jared DiPane]

That is very odd. All other notifications are working?

Give the phone a reboot and see if that helps?

[bps88]

That is very odd. All other notifications are working?

Give the phone a reboot and see if that helps?

Yes very odd. I've rebooted several times and no change also removed the hub app from battery optimization $ still no notifications.

[FahedAlDerbi]

In Hub settings check under each a/c whether the Notification applied or not ?

In general I think is just settings thing no more

Posted via CB10

[psychofox13]

Settings > Apps > Make sure All apps is selected > Look for the desired app > Select Notifications > Make sure all sliders are slid to off.

If everything is slid to off, then you may want to do a factory reset.

[bps88]

Thanks for suggestions, it seems as though somehow the OS changed the notification settings?! I say this as the settings were never modified and I was receiving a things OK but the hub app switched over to block all. Very odd.

[MyriadeCoh]

Does not receive facebook notifications anymore. Weird. Everything else works.

[redstrapbear]

I am having the same issues. No notifications. BBM, email, and text messages work. Seems like all other third-party applications do not. Facebook, Telegram, KIK, Ring Doorbell...

[megafan2000]

For me Facebook, messages and gmail are the only ones working. Everything else does not unless you're in the app. Change happened within the last 3 or 4 days.

[mithrazor]

Do you guys have Battery Saver on? That halts background processes so the app may not even be fetching the data to notify you

[megafan2000]

Do you guys have Battery Saver on? That halts background processes so the app may not even be fetching the data to notify you

No.

[gritsinct]

I'm having this issue with Facebook, YouTube and Instagram. Just got the Keyone yesterday. I see notifications for these apps on my DTEK60 but nothing shows up on the Keyone...

[blueyestm]

There's another thread about this. The June update broke the notifications.

[megafan2000]

Leaving the apps affected open in the background is a temporary workaround.

[gqmovement]

Interesting
I bought the phone July 1st, been great since up until yesterday evening/this morning. I don't feel the vibrate from a ring, or vibrate from a text/email/bbm/whatsapp. the phone is infront me on my desk.

[onlyagame]

Same thing happened to me. But was able to fix it by doing this: Settings then Sound. Make sure Ring volume is not at zero. Mine was. Changed it to 100 and sound and vibrate are working fine.

[M2P]

Check notifications>blackberry hub+services. Make sure all buttons are off

[CB-UK]

There's another thread about this. The June update broke the notifications.

Hi, do you have the link for this thread? I can't seem to find it. Thanks.