10-28-17 06:26 AM
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  1. Byrese's Avatar
    Byrese
    Recently bought a K1 but it's got that SLIGHTLY dim light issue around the keys VBJH section. Do you think this is reason enough to return to seller?
    10-20-17 04:35 PM
  2. XxhamoodZX's Avatar
    XxhamoodZX
    well i'm not an expert but of it's the manufacturer problem you should use the warranty of it's included ....
    Byrese likes this.
    10-20-17 04:54 PM
  3. FF22's Avatar
    FF22
    Ambassador
    Originally Posted by Byrese
    Recently bought a K1 but it's got that SLIGHTLY dim light issue around the keys VBJH section. Do you think this is reason enough to return to seller?
    I think my keys seem evenly lit but only you can decide how you feel if the lighting is uneven.
    Byrese likes this.
    10-20-17 05:16 PM
  4. Byrese's Avatar
    Byrese
    Originally Posted by XxhamoodZX
    well i'm not an expert but of it's the manufacturer problem you should use the warranty of it's included ....
    True true
    10-20-17 05:21 PM
  5. Byrese's Avatar
    Byrese
    Ya...im gonna keep it. I'll return to manufacture if need be in the future.
    10-20-17 05:34 PM
  6. anon(4297019)'s Avatar
    anon(4297019)
    Lord Buckethead
    The V,B keys are dimmer no denying that. There is no need to return for a replacement as the replacement would also duplicate the situation.
    Byrese likes this.
    10-20-17 06:02 PM
  7. o4liberty's Avatar
    o4liberty
    Compare it to another keyone
    Byrese likes this.
    10-20-17 07:36 PM
  8. andy957's Avatar
    andy957
    The best and most even backlighting I’ve found on any BB was on the 9900.
    Byrese likes this.
    10-20-17 09:25 PM
  9. Byrese's Avatar
    Byrese
    Originally Posted by yamahammer
    The V,B keys are dimmer no denying that. There is no need to return for a replacement as the replacement would also duplicate the situation.
    This is my first time in blackberry world. So I'm learning what is and what isn't.
    10-20-17 11:50 PM
  10. Heinz Katchup's Avatar
    Heinz Katchup
    Recent purchase here as well. I'm also concerned my keyboard backlight may be defective as well. Does the OP or any other posters on this thread care to share some pics of their keyboard with backlight activated. Everything else about the phone seems great so far.
    10-28-17 01:20 AM
  11. jromep07's Avatar
    jromep07
    my VB too is a little dimmer
    10-28-17 05:07 AM
  12. Edietel's Avatar
    Edietel
    BBMobile just sent me a warrantee replacement because my screen fell out. The replacement was a new KeyOne (which is awesome and unexpected), and the keyboard back lighting for the VB keys is still off, but less so. So, there is a chance you could get a model where it is more evenly lit.

    That said, this is such a small problem that I am surprised there are people considering ditching their KeyOnes (or replacing them) over it. I was fine with it on my previous model, only replaced it because the screen came off (an actual, significant issue), and don't feel like my experience now with a new one is much better. Seems like a lot of work and hassle for a very small reward, no?
    10-28-17 06:26 AM
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