1. smisco's Avatar
    The swiping function on my keyone has stopped working. I can no longer scroll without touching the screen. I'm not sure why.
    Any thoughts?
    07-10-17 04:58 PM
  2. Bla1ze's Avatar
    Is it app/site specific or does it not work AT ALL anywhere? And have you simply tried rebooting?
    07-10-17 05:45 PM
  3. smisco's Avatar
    I did a factory reset with no luck. It doesn't work on any app/site. I thought that maybe there was something in the settings I'm missing.
    07-10-17 05:50 PM
  4. Bla1ze's Avatar
    I did a factory reset with no luck. It doesn't work on any app/site. I thought that maybe there was something in the settings I'm missing.
    There's no setting for it that would withstand a Factory Reset. You can contact BlackBerry Mobile support (https://forums.crackberry.com/blackb...6#post12942492) and see if they can advise further or you can try getting a replacement from wherever you purchased the device from.
    07-10-17 05:57 PM

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