1. jordandrews90's Avatar
    I am loving my KEYone so far but it's restarted on me 3 times now.

    Yesterday it did but I don't remember what I was doing when it happened. Today in the CB app I was in the side menu and hit "account" - crashed and restarted.
    Then when I tried to post in the screenshot thread it turned off and restarted when it was uploading my screenshot.

    At least it's fast to restart! lol

    Hoping it's just a simple software update fix

    Anyone else have this happen yet?
    05-07-17 08:13 AM
  2. Kilua6's Avatar
    Haven't had that problem. Mines worked perfectly, but I've only had it for a day.
    marcusperkins likes this.
    05-07-17 08:32 AM
  3. tfitzpat03's Avatar
    I had the same problem with my Priv when I first got it. I bought mine this past March. It reset on me a few times as well.

    I think after the March security update came through, the random reboots stopped. I think with future updates, the random rebooting will stop.

    It is still a brand new phone and like most phones that are brand new, upcoming updates will iron out the kinks.
    05-07-17 11:54 AM
  4. conite's Avatar
    I am loving my KEYone so far but it's restarted on me 3 times now.

    Yesterday it did but I don't remember what I was doing when it happened. Today in the CB app I was in the side menu and hit "account" - crashed and restarted.
    Then when I tried to post in the screenshot thread it turned off and restarted when it was uploading my screenshot.

    At least it's fast to restart! lol

    Hoping it's just a simple software update fix

    Anyone else have this happen yet?
    Any chance you have a case that pushes against the power button?

    If not, I'm sure the next couple of software updates will clear up most of the teething problems.
    05-07-17 12:06 PM
  5. jordandrews90's Avatar
    Any chance you have a case that pushes against the power button?
    Nope no case, I'm figuring the same thing (software fix)
    05-07-17 12:21 PM
  6. Mosaab Khalil1's Avatar
    I have the same issue! Bought it today (middle east version) restarted 3 times so far. I hope it is just a software issue not a hardware!
    06-09-17 04:45 PM

Similar Threads

  1. BELGIUM KEYONE Waiting Room
    By Champagnecork in forum BlackBerry KEYone
    Replies: 38
    Last Post: 07-03-17, 05:06 PM
  2. Hub Differences on KeyOne vs. Play Store Version?
    By SeanSolo in forum BlackBerry KEYone
    Replies: 54
    Last Post: 05-10-17, 10:43 AM
  3. Any promotions with Keyone in UK?
    By Bezbozny in forum BlackBerry KEYone
    Replies: 2
    Last Post: 05-10-17, 04:21 AM
  4. Keyone owners PKB issue
    By djtheot in forum BlackBerry KEYone
    Replies: 4
    Last Post: 05-07-17, 08:47 AM
  5. keyone cases
    By nappies in forum BlackBerry KEYone
    Replies: 3
    Last Post: 05-07-17, 07:27 AM
LINK TO POST COPIED TO CLIPBOARD