1. Lucon's Avatar
    Hello community.

    I am unable to attach photos to new emails or to emails that I wish to forward. This happens across all email accounts, including Hotmail.

    When I click the paper clip, I'm taken to my photos. I select a photo, click "Open" and I'm sent back to the Hub with the new email closed.

    I have done the 32s reboot several times and I've cleared the internal storage cache and rebooted afterward.

    I am not on an enterprise server.

    I hope someone can help.

    Thanks.
    06-25-18 10:35 AM
  2. coffee-turtle's Avatar
    Have you updated all of your BlackBerry software via the Google Play Store?
    Is your OS also up-to-date? Verify using the Update app.
    Let us know...thanks.
    06-25-18 03:22 PM
  3. Insync's Avatar
    you have to select the photo/s.
    06-25-18 11:50 PM
  4. coffee-turtle's Avatar
    you have to select the photo/s.
    But I think they mentioned "I select a photo, click "Open" and I'm sent back to the Hub with the new email closed."
    06-26-18 07:28 AM
  5. Tim-ANC's Avatar
    How does it work when you share the picture in the photo app then select hub?
    06-26-18 08:25 AM
  6. sandyhois's Avatar
    For me after I tap the paperclip, I tap to select "picture" and then tap on the picture that I want to attach. This returns me to the hub email with the picture attached. I do not "open" the picture before attaching.
    06-27-18 04:53 AM

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