1. Tabi Phan's Avatar
    So bad day, when i wakeup can't open keyone only have blue blink. And now K1 can't access to fastboot and don't run autoloader also. Please help me, fix it. I tried press and hold power + vol down and power + vol up, all of them are not working .
    04-07-18 10:49 PM
  2. FF22's Avatar
    So bad day, when i wakeup can't open keyone only have blue blink. And now K1 can't access to fastboot and don't run autoloader also. Please help me, fix it. I tried press and hold power + vol down and power + vol up, all of them are not working .
    Anyone have any suggestions for other ways to restart or reload the device. I actually have not tweaked with an Autoloader or the other tools in ages.

    You might also want to contact BB Mobile. See numbers and addresses in

    http://support.blackberry.com/kb/art...nguage=English
    Tabi Phan likes this.
    04-08-18 01:39 AM
  3. qphone's Avatar
    Did you try just holding the power button for about 35 seconds?

    While holding it, (don't bother what's happening on the screen and continue holding) you should feel it vibrate and by the fourth... let go as that's probably 35 - 40 seconds.
    Tabi Phan likes this.
    04-08-18 03:08 AM
  4. Tabi Phan's Avatar
    Thanks you, guys. But K1 still not have any happened. I tried hold power over 2 minutes that only blink led blue to purple.
    04-08-18 05:36 AM
  5. FF22's Avatar
    You may have a hardware problem. Maybe you can use warranty procedures. Check out repair in your area, if possible:

    https://forums.crackberry.com/blackb.../#post12942492
    Tabi Phan likes this.
    04-08-18 09:56 AM

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