1. tado261's Avatar
    Please help! I have just bought keyone bronze edition, code b100-5 and already register successfully roaming service. But today I visit Dubai, the phone did not connect to any network here. What is the reason? Does b100-5 not support or I need to config something on my keyone?
    05-25-18 08:26 AM
  2. pkcable's Avatar
    Not 100% sure here, BUT it looks like the 100-5 is for China, with Chinese bands.
    05-25-18 09:23 AM
  3. B1aize's Avatar
    settings -> wireless & networks -> more -> mobile networks -> preferred network type

    try to switch to 2G - 3G or 4G and see if it accepts ne network type
    pkcable likes this.
    05-25-18 09:26 AM
  4. pkcable's Avatar
    settings -> wireless & networks -> more -> mobile networks -> preferred network type

    try to switch to 2G - 3G or 4G and see if it accepts ne network type
    @tado261 please let us know if this worked as I can then mark this as a "best answer"
    05-25-18 09:52 AM
  5. tado261's Avatar
    settings -> wireless & networks -> more -> mobile networks -> preferred network type

    try to switch to 2G - 3G or 4G and see if it accepts ne network type
    I tried but not successfully.

    Posted by Passport Silver Editon
    pkcable likes this.
    05-25-18 01:26 PM
  6. tado261's Avatar
    Not 100% sure here, BUT it looks like the 100-5 is for China, with Chinese bands.
    I bought keyone for Indonesia market. It already CH play ad all Google service. So I think it is not China market version

    Posted by Passport Silver Editon
    05-25-18 01:28 PM
  7. pkcable's Avatar
    A BlackBerry Mobile insider told me it IS the Chinese model for the Chinese market. This is likely why it won't work for you.
    05-28-18 03:49 PM
  8. tado261's Avatar
    A BlackBerry Mobile insider told me it IS the Chinese model for the Chinese market. This is likely why it won't work for you.
    Sorry to not update the situation. I checked some source and it is confirm that all Bronze version has code BBB100-5, not only China. (May be not for India market). Then I claim to my mobile service provider and. They said they are upgrade system so some database is refresh. So now it is ok that I can use roaming service though I am in European countries now.
    FF22 and pkcable like this.
    05-31-18 12:04 AM
  9. pkcable's Avatar
    Maybe you need to change the APN settings? You'll need to google around to get the correct settings for the provider you are using, BUT to access the settings, go to Settings, then either SIM & Network (that's where it is on my OP6), OR More (some other devices), and finally APN. Once in APN click on the + to edit the settings. (SOME SIMs will disable this function)
    05-31-18 09:15 AM

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