Keyone black antenna WiFi problems (UK based)
Hi everyone,
I took my KeyOne black in to a local repair shop to have the battery changed, when I collected it I found the WiFi is not working, Could anyone explain what could be the cause. Is the antenna connection in the back of the phone on is it on the top, which was "cleaned" in front of me with a pointed tweezers?
I contacted TCL who deal with the European version of the phone asking for some help and this is the reply -
"I was advised that we are unable to provide information regarding repairs since they can only be offered by the repair centre technicians.
What I can offer you is a repair at our authorized repair centre in Ashford, Kent. If you want to, I can submit the booking for your repair and you can have the device shipped to the repair centre.
However, since an unauthorized repair was performed by a third party repair shop, depending on what they did with the phone, it could now be deemed unrepairable by our repair centre. In which case, you can have the phone back unrepaired after paying the 14 pounds return fee."
Any help would be gratefully received, apart from saying throw it in the bin.
Thanks in advance.