1. TymelRory's Avatar
    I've noticed that I can no longer scroll with my keyboard both system wide and in browsers. Has this happened to anyone else? What should I do?
    07-17-17 05:13 PM
  2. Bla1ze's Avatar
    What build number is your KEYone on and have you tried simply rebooting?
    07-17-17 05:23 PM
  3. ADUB714's Avatar
    Yes it happend to me about 2 weeks ago. I am in California and have a GSM BBB100-1 on Tmobile's network. My build # is AAL964 I have contacted Blackberry Mobile's support and they are say to wait for the July update and this should resolve the situation. I have yet to receive an update yet so Im not sure if this will fix the problem. Anyone else with some feedback?
    07-17-17 06:26 PM
  4. jl24's Avatar
    i had the opposite problem, my scrolling worked but my keyboard wouldn't type. had to take it in and get repaired. I'm tied to a contract so they took care of the warranty. I haven't gotten it back yet so I don't know how they resolved the issue yet. Had it about 2 weeks.
    Last edited by jl24; 07-18-17 at 04:07 AM.
    07-17-17 06:43 PM
  5. mod9's Avatar
    Too, too many issues with this phone. Sad. And concerning to read about different issues coming up in such a short period of existence.

    Posted via CB10
    07-17-17 07:13 PM
  6. fankuan's Avatar
    I sometimes run into this, and I've found that usually the keyboard will be under the impression that it is focused on a text field, which disables scrolling. To resolve, I simply hit the back key once, and scrolling is restored
    07-20-17 04:42 PM

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