[bluesqueen23]

So, this evening, the back lighting on my KEYᵒⁿᵉ quit working. I did the reset and no go. I haven't dropped it or anything. Any ideas?

[bluesqueen23]

Okay. It's coming back on. Is there a setting somewhere?

[Matthew Davis7]

If you figure it out, let us know.

[bluesqueen23]

There has to be setting somewhere, I'm hoping. I may call support tomorrow

[makmarco]

There has to be setting somewhere, I'm hoping. I may call support tomorrow

Hey, i waas wondering if you have solved the issue or found out what went wrong? I have been experiencing one light on my fingerprint sensor not working. i've tried restarting the phone and checked all the setting to do with lighting/ keyboard settings. I still cant get the right side of the light to turn back on.

Any suggestions?

[joewoo]

are you sure you're in a lighting situation where the backlighting would turn on? maybe the phone thinks it's bright enough and doesn't turn on the lights

[bluesqueen23]

I've had no issues w/ lighting since except the left side does tend to be a bit brighter than the middle or right side.