1. The Merm's Avatar
    If my phone rings, I can only speak to people via speaker phone - regular method doesn't work.
    It used to BT to my hearing aid - now it doesn't.
    08-30-18 06:32 PM
  2. FF22's Avatar
    If my phone rings, I can only speak to people via speaker phone - regular method doesn't work.
    It used to BT to my hearing aid - now it doesn't.
    Have you installed any third party software that deals with sound or music? I forget but there is some app that can cause this type of problem.
    08-31-18 11:53 AM
  3. psychofox13's Avatar
    Once the update completed, did you reboot the phone? If so, and the issue persists, please consider doing a factory reset. Make sure the broken calls are working right after the factory reset before installing any apps. If the issue is still present, then you'll need to contact BBMo about warranty replacement.
    08-31-18 12:07 PM
  4. The Merm's Avatar
    I have not installed any new apps since the Android update. Thanks for the suggestion!
    08-31-18 12:10 PM
  5. The Merm's Avatar
    By a reboot, I think you mean a shut down and restart? If so, then yes I have. I will back up my phone, and try a factory reset. Thanks for replying!
    08-31-18 12:12 PM
  6. jupiter136's Avatar
    By a reboot, I think you mean a shut down and restart? If so, then yes I have. I will back up my phone, and try a factory reset. Thanks for replying!
    Hi,
    I have exactly the same problem with my keyone (BB100-2). did your problem solved?
    any other comment and help is appreciated.
    I have updated to ABG366.

    Best Regards,
    Jupiter
    09-29-18 12:29 PM

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