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  1. kal1227's Avatar
    My Key1 camera app will open without any problem, take pictures, but not save them to the internal or external storage. I have gone through all the settings, but have been unable to find the culprit. Please help.
    08-15-18 03:05 PM
  2. Bla1ze's Avatar
    Do other camera apps work and save images?
    08-15-18 03:14 PM
  3. kal1227's Avatar
    This is the only camera app I have on my Keyone, but I am able to take and save pics through the Facebook App.
    Last edited by kal1227; 08-15-18 at 04:11 PM.
    08-15-18 03:47 PM
  4. kal1227's Avatar
    Sorry, the Facebook app is able to take and save pics.
    08-15-18 03:49 PM
  5. FF22's Avatar
    My Key1 camera app will open without any problem, take pictures, but not save them to the internal or external storage. I have gone through all the settings, but have been unable to find the culprit. Please help.
    Try the 32+ second reboot. Press and HOLD the Power Button for 32+ seconds, ignoring the screen and any vibrations or sounds.

    You can also try Safe MOde which prevents most 3rd party apps from loading. Press the Power Button and then press and hold the actual TEXT Prompt - "Power off" Chose Safe Mode. You might lose icon placement and arrangements on your home page.
    08-15-18 04:37 PM
  6. kal1227's Avatar
    Thanks, Tried the 32 sec reboot. Couldn't find the TEXT prompt to try safe mode. So far, nothing has changed.
    08-15-18 05:14 PM
  7. FF22's Avatar
    Thanks, Tried the 32 sec reboot. Couldn't find the TEXT prompt to try safe mode. So far, nothing has changed.
    Actually, Press/HOLD the text shown in RED.
    Attached Thumbnails Key1 Camera will not save photos-screenshot_20180815-161518.jpg   Key1 Camera will not save photos-screenshot_20180815-161529.jpg  
    08-15-18 07:20 PM
  8. kal1227's Avatar
    Rebooted to Safe Mode and Camera still will not save pics.
    08-16-18 08:26 AM
  9. kal1227's Avatar
    Just let everyone know: I found the culprit. I had an old SD card in my Keyone, then switched it out for a new SD card. Apparently, the Keyone did not realize I had a new card, and had 2 cards listed under storage. Once I deleted/forgot the old card, the camera started saving pics again. Thanks for all your help!
    FF22 likes this.
    08-16-18 03:44 PM

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