03-18-19 01:28 AM
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  1. dougmeeks's Avatar
    dougmeeks
    Sorry ABP662
    02-16-19 07:00 PM
  2. anon(10264805)'s Avatar
    anon(10264805)
    what do you mean Sorry ABP662?
    did you install it? if so notice any changes or did you have any issues with the new update. thank!
    TX3 likes this.
    02-18-19 09:54 PM
  3. conite's Avatar
    conite
    Ambassador
    Originally Posted by Rgrblue
    what do you mean Sorry ABP662?
    did you install it? if so notice any changes or did you have any issues with the new update. thank!
    Had the build number wrong at first. Made a correction.
    02-18-19 10:05 PM
  4. MikeNguyen's Avatar
    MikeNguyen
    It is lock sign. Can't be down to the lower version
    02-20-19 08:15 AM
  5. anon(10264805)'s Avatar
    anon(10264805)
    huh? can you explain your post please?
    02-20-19 08:18 AM
  6. 217413's Avatar
    217413
    I'm frustrated with the new update. I downloaded it on February 5 and in the beginning there were issues with apps not opening. Now I can't seem to get any app updates. I spent nearly an hour with Sprint and the issue was not resolved.
    02-21-19 08:59 AM
  7. anon(10264805)'s Avatar
    anon(10264805)
    do u mean when u go into the Google play to update apps? that happens to me often and only fix is to turn phone off and then on to get the apps to update in Google play store which I do myself - not set on auto updates.
    217413 likes this.
    02-21-19 11:12 AM
  8. conite's Avatar
    conite
    Ambassador
    Originally Posted by 217413
    I'm frustrated with the new update. I downloaded it on February 5 and in the beginning there were issues with apps not opening. Now I can't seem to get any app updates. I spent nearly an hour with Sprint and the issue was not resolved.
    Clear both cache and data on the Play Store app. Clear cache on Play Service app. Reboot device by holding down power button for 32 seconds.
    217413 likes this.
    02-21-19 12:43 PM
  9. 217413's Avatar
    217413
    Originally Posted by conite
    Clear both cache and data on the Play Store app. Clear cache on Play Service app. Reboot device by holding down power button for 32 seconds.
    I'll try that again, but I was without luck yesterday.
    02-21-19 01:54 PM
  10. 217413's Avatar
    217413
    Cleared cache and data on Play store app and did the phone reboot. I'm still having issues.
    02-21-19 02:35 PM
  11. conite's Avatar
    conite
    Ambassador
    Originally Posted by 217413
    Cleared cache and data on Play store app and did the phone reboot. I'm still having issues.
    So what is exactly happening?
    02-21-19 03:15 PM
  12. 217413's Avatar
    217413
    It will either go through an download cycle without installing several times, or it will show a download pending without ever going through the download itself.
    02-21-19 03:26 PM
  13. dougmeeks's Avatar
    dougmeeks
    I thought I put the wrong update number. Everything seems to be fine but I have noticed I can't seem to connect to some apps
    217413 likes this.
    02-21-19 07:21 PM
  14. dougmeeks's Avatar
    dougmeeks
    I'm having app issues as well now
    02-21-19 07:40 PM
  15. 217413's Avatar
    217413
    Yeah, I had to eventually do a factory reset, none of the troubleshooting tips helped.
    02-22-19 02:58 PM
  16. conite's Avatar
    conite
    Ambassador
    Originally Posted by 217413
    Yeah, I had to eventually do a factory reset, none of the troubleshooting tips helped.
    And did that work?
    02-22-19 05:26 PM
  17. 217413's Avatar
    217413
    Yes it did.
    02-27-19 10:24 AM
  18. Larcomb's Avatar
    Larcomb
    Please I need help, my hotspot and tethering settings is black without any options.
    Attached Thumbnails Just got ABP662 from Sprint-screenshot_20190312-214241.jpg  
    03-13-19 04:13 PM
  19. dougmeeks's Avatar
    dougmeeks
    Mine is available. Did you call the carrier to make sure it's on your plan?
    03-13-19 08:08 PM
  20. Larcomb's Avatar
    Larcomb
    Yes I did and it is included in my plan.
    03-18-19 01:28 AM
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