[JWWDUKE]

I got aam625 around 14 hours ago and ever since I've been having problems.

95% of the time my back button does not work. It is not registering because if I keep hitting the button, the screen and keyboard lights go out.

50% of the time my recents button doesn't work.

No other issues.

I do have a glass screen protector and I haven't had any issues with it, even though some people have said they've had issues with their buttons not working.

I could try to remove it and see if it works better without it. I just don't want to because it's a perfect install.

Is it possible to remove this latest update and revert back to the June update??

Thanks, John

[o4liberty]

Are you using the blackberry launcher? Some have said changing launchers helped with the buttons not working.

[JWWDUKE]

No. I'm using the nova launcher. I've rebooted a bunch of times also, made no difference.

[anon(870071)]

After the most current update my back button lost a bit of sensitivity! I do use a glass screen protector and have not had this issue prior to the update!

[Mike Pearson0]

Received the July upgrade from Rogers on Tuesday and the recent button works sporadically Stopped in a Rogers store out of town and was told it is definitely a software issue. Otherwise all OK so far.

[fankuan]

Do you lose touch response on the screen when this happens? I'm having an issue that almost seems like ghost presses on the screen. Eventually, I can't hit any nav button or interact with the display, and can only reboot to fix

[JWWDUKE]

Do you lose touch response on the screen when this happens? I'm having an issue that almost seems like ghost presses on the screen. Eventually, I can't hit any nav button or interact with the display, and can only reboot to fix

Not me. Everything else works like it has. 100%. I wonder if taking the glass protector off will fix it?

[kitmo]

I got the July update today and if anything my screen and buttons are more sensitive. AAM 625 from Bell Mobility. I don't have a screen protector.

[anon(870071)]

Not me. Everything else works like it has. 100%. I wonder if taking the glass protector off will fix it?

It did I removed it and the screen and buttons are soooo much more responsive! The glass protector created a bit of touch sensitivity lag!

[JWWDUKE]

It did I removed it and the screen and buttons are soooo much more responsive! The glass protector created a bit of touch sensitivity lag!

Really? Well that sucks. I love my screen protector!

Thanks for trying it out.

[anon(870071)]

must say tho the responsiveness is much higher WITHOUT a glass screen protector!

[duneraver]

i had no problem with the buttons UNTIL, yes, the update installed today... realy unresponsive. Any solution yet?

[JWWDUKE]

I guess the solution is to remove the glass screen protector. or stick it out for a month til the august update comes out and possibly fixes it.

[anon(870071)]

it's actually quite a dramatic difference removing the glass screen protector! It's much much more responsive!