1. aussie99's Avatar
    SO for some reason, after taking a bunch of pics today, my system (Google Photos) wouldn't show me thumbnails of the pics. When I went in and clicked on them they had a LOCK symbol.

    When I clicked on that, it forced me to set up a screen lock pin for my phone. (Anyone know why?) It then let me see all the pics.

    Now, for the LIFE of me I cannot figure out how to turn off this PIN requirement. I have searched high and low online to no avail.

    TO be clear, I want to be able to lock my phone and then unlock by swiping up without needing to enter a pin.

    Thank you.
    01-10-21 08:27 AM
  2. conite's Avatar
    SO for some reason, after taking a bunch of pics today, my system (Google Photos) wouldn't show me thumbnails of the pics. When I went in and clicked on them they had a LOCK symbol.

    When I clicked on that, it forced me to set up a screen lock pin for my phone. (Anyone know why?) It then let me see all the pics.

    Now, for the LIFE of me I cannot figure out how to turn off this PIN requirement. I have searched high and low online to no avail.

    TO be clear, I want to be able to lock my phone and then unlock by swiping up without needing to enter a pin.

    Thank you.
    If you add a fingerprint, you won't need to enter a PIN all the time.

    But all of this is accessed from the same screen: settings, security.
    01-10-21 09:18 AM
  3. aussie99's Avatar
    COnite, I don't want to have to enter either. I want it to be like it used to be. Swipe up immediate access.
    01-10-21 09:22 AM
  4. conite's Avatar
    COnite, I don't want to have to enter either. I want it to be like it used to be. Swipe up immediate access.
    Yes. As I said, this stuff can be found at: settings, security.
    01-10-21 09:28 AM
  5. aussie99's Avatar
    Conite, can you please be more specific. I dont see an option to turn it off.
    01-10-21 09:33 AM
  6. conite's Avatar
    Conite, can you please be more specific. I dont see an option to turn it off.
    Select "screen lock" and then select "none".
    01-10-21 09:34 AM
  7. aussie99's Avatar
    double
    01-10-21 09:50 AM
  8. aussie99's Avatar
    WHen I go to screen lock, it asks for my pin, I put it in, then my options are "swipe" (greyed out), pattern, pin, password.

    No "none" option.
    01-10-21 09:53 AM
  9. conite's Avatar
    WHen I go to screen lock, it asks for my pin, I put it in, then my options are "swipe" (greyed out), pattern, pin, password.

    No "none" option.
    Are you on a company network - exchange account or EMM?
    01-10-21 10:10 AM
  10. aussie99's Avatar
    I am on a personal phone. Not sure what the other things mean. (exchange account or EMM)
    01-10-21 10:21 AM
  11. conite's Avatar
    I am on a personal phone. Not sure what the other things mean. (exchange account or EMM)
    Can you screen shot your version of my screen?

    Are you using Netguard or Blockada or any other type of VPN?
    01-10-21 10:26 AM
  12. aussie99's Avatar
    yes I am using a VPN for a out a week. but this only started today.

    how can I show version?
    01-10-21 10:28 AM
  13. conite's Avatar
    yes I am using a VPN for a out a week. but this only started today.

    how can I show version?
    Aha!

    Disable your VPN, and you will be able to change your screen lock settings.
    01-10-21 10:31 AM
  14. aussie99's Avatar
    disconnected the VPN and rebooted phone. no change.
    01-10-21 10:40 AM
  15. aussie99's Avatar
    01-10-21 10:41 AM
  16. conite's Avatar
    Click image for larger version. 

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    Do you have multiple user accounts?
    01-10-21 10:57 AM
  17. conite's Avatar
    If an app has been setup to require a lock, then the option to remove it will disappear from your settings screen. You need to turn off the setting in the app - which in your case is likely Photos.
    01-10-21 11:07 AM
  18. aussie99's Avatar
    thanks for replying again. I couldn't find such a setting in photos.

    finally I found the fix on youtube. called how to turn off pin security on android.
    01-10-21 02:43 PM
  19. conite's Avatar
    thanks for replying again. I couldn't find such a setting in photos.

    finally I found the fix on youtube. called how to turn off pin security on android.
    And which method worked?
    01-10-21 02:48 PM
  20. Chuck Finley69's Avatar
    And which method worked?
    The one that disabled the whole phone it appears
    01-10-21 07:54 PM
  21. aussie99's Avatar
    does it make sense that crackberry app won't let me paste a YouTube link?
    01-11-21 03:35 AM
  22. aussie99's Avatar
    Here it is:
    01-11-21 08:13 AM
  23. conite's Avatar
    Here it is:
    OK, but although they are both no-lock options, none and swipe are not exactly the same thing.

    From Google:

    None: Your phone stays unlocked. This gives no protection, but you can get to your Home screen quickly.

    Swipe: Swipe your finger across your screen. This gives no protection, but you can get to your Home screen quickly.
    01-11-21 08:31 AM

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