09-06-17 07:06 PM
43 12
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  1. SoxFan's Avatar
    Unfortunately, I'm on my 5th, but really 4th:

    2 screen popoffs -- warranty replacements
    1 bad build: elevated silver bar on pkb
    1 order thru Amazon as an interim replacement and returned as Wtty replacement arrived (don't count that one)
    1 warranty replacement on order and in process.

    I'm very happy w the features and functionality of the device, but this is getting nuts and hours and hours blown. I've never had this experience before w Blackberry.
    Last edited by SoxFan; 09-04-17 at 11:23 PM.
    anon(8679041) likes this.
    09-04-17 10:49 PM
  2. ray689's Avatar
    What is Wtty? and seriously 5 device?
    09-04-17 10:51 PM
  3. conite's Avatar
    Zero. First batch.
    09-04-17 10:57 PM
  4. ray689's Avatar
    First batch here as well.
    09-04-17 11:19 PM
  5. double_fault's Avatar
    First batch.

    Posted via CB10
    09-04-17 11:21 PM
  6. SoxFan's Avatar
    What is Wtty? and seriously 5 device?
    Wtty was short for warranty. Now changed to full word. Glad you've not had any issues.
    09-04-17 11:23 PM
  7. ray689's Avatar
    Wtty was short for warranty. Now changed to full word. Glad you've not had any issues.
    Oh Duh haha. Thought it was some acronym I wasn't aware of.
    09-04-17 11:25 PM
  8. Jimmy Raye's Avatar
    I haven't had to have mine replaced either. However, I'm unsure of which batch my device was produced in as I bought it off Swappa. Condition was basically mint and I have not had any issues with it thus far. It does lag a little bit here and there, but I expected that going in.
    09-04-17 11:41 PM
  9. Mtro's Avatar
    Three. Two for the screen, 3rd for a bad fingerprint scanner. So far this fourth one seems OK. But the screen usually fails around the 4 week mark. I'll know in a few more weeks.
    09-04-17 11:46 PM
  10. anon(4297019)'s Avatar
    May 10th build. No issues whatsoever .
    09-04-17 11:54 PM
  11. jvictor77's Avatar
    Ditto on May 10th build. Everything hunky dory here
    09-04-17 11:59 PM
  12. pilot-leo's Avatar
    I've had two KEYones replaced.
    1 - screen popping out
    2 - fingerprint reader that stopped working

    Not quite sure how to feel tbh, but I am on my third device and all seems well so far.
    09-05-17 01:13 AM
  13. booker1953's Avatar
    No issues with mine from Rogers Wireless, first batch, I think as I picked it up on June 1st. Great phone in my opinion and sorry about the ones that have had issues with screens, etc.
    09-05-17 01:17 AM
  14. feno's Avatar
    I've had 1 BB Keyones replaced so far due to fall into canal , upon recovering it the screen popped out and only locked 2G. Bought new KeyOne and the present device so far so good.
    09-05-17 01:28 AM
  15. SoxFan's Avatar
    Three. Two for the screen, 3rd for a bad fingerprint scanner. So far this fourth one seems OK. But the screen usually fails around the 4 week mark. I'll know in a few more weeks.
    That's the problem. Aside from the one I had which had a defective pkb build, they work fine until one day...when the screen pops out. I agree: around week 4.

    I thought they fixed the screen issue?
    09-05-17 02:16 AM
  16. Denise in Los Angeles's Avatar
    Zero replacements. I have had my KEYone since June, and no problems.
    09-05-17 02:55 AM
  17. anon(870071)'s Avatar
    3 devices so far! Rogers Wireless
    *original purchased May 31st launch day.
    **second warranty advance exchange device-July 28th/17 build date. -screenpop out.
    ***third device purchased off contract outright. July 25th/17 build
    date-network issues,faulty lamp square button
    ****4th device off contract purchase July 29th /17 build date. no issue current device!
    Last edited by cellphonejunkey; 09-06-17 at 04:29 AM.
    09-05-17 07:12 AM
  18. ray689's Avatar
    3 devices so far! Rogers Wireless
    *original purchased May 31st launch day.
    **second warranty advance exchange device-July 28th/17 build date.
    ***third device purchased off contract outright. July 25th/17 build date.
    Exchanged for what issue?
    09-05-17 09:37 AM
  19. Brai7's Avatar
    I'm on my 2nd device.
    1st Device Rogers - Network issues after the update in August, couldn't connect anymore and the battery was horrible only one day, moderate use.
    09-05-17 10:31 AM
  20. zephyr613's Avatar
    Zero - June 08 build
    09-05-17 12:07 PM
  21. slagman5's Avatar
    None, first batch as well.
    09-05-17 01:52 PM
  22. cbvinh's Avatar
    None.

    Ordered May 30, 2017, Received June 7, 2017
    Build Date May 19, 2017
    09-05-17 02:55 PM
  23. piko 72's Avatar
    First batch, still perfect 👍
    09-05-17 03:07 PM
  24. anon(3750701)'s Avatar
    None for both keyones in our home. First batch for both.
    09-05-17 03:13 PM
  25. tnewton3's Avatar
    First batch running since CDMA release through Best Buy.
    09-05-17 06:20 PM
43 12

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