I've only had positive responses, especially from Android users. an Uber driver saw me typing on it as I sat in the backseat and asked what phone I have. I said iPhone 7Plus because I was on that phone too, and he said he meant the other one.
I was showing him some of the cool stuff like the keyboard and how better-than-average the camera is. before I got out, he asked if he could hold it, and he said I blew his mind haha.
A friend with a Nexus 5 really was impressed with it and how much of a full fledged android device it was. also had a friend with a Galaxy S8 admire it as well.
there's been zero marketing for this device other than whatever I see on crackberry and also the BlackBerry Mobile social media pages, so I would have been curious to see how well this phone would do had more people in general been exposed to it.