How do i remove android from conrolling my plantronics headset
i have a BB motion. I have used Plantronics head sets with every bb phone I have every had. When I originally purchased the Motion i could use my head set without interferance from android's/google's Alexa interrupting. Approx. a year or ago I initiated a call via my Plantronics head set. when I pressed the call button the phone responded and I ask it to place a call to which it began to however as it went to initiate the call Android/alexa interrupts and asks either "what do I want to do" or starts to search for something else it thinks I want. I have removed all access however including one touch call from the home button . However when I initiate a call from the phone, Android/Alexa tells me to unlock the phone so I can use phone with my phone. How do I remove or prevent Alexa from taking control or having anything to do with taking over my hardware (Plantronics Headset)? This has never been an issue with any of my previous non-Android BB. Help anyone