1. richie boy's Avatar
    I have rebooted it a number of times, a week before this happened the whole screen fell Forward , I don’t think it damaged anything though and didn’t think it was related , Can anyone help? Thanks
    03-11-18 06:04 AM
  2. Mercuryuser's Avatar
    Try the old 32 second fix to see if its software related. Just hold your power button down for 32 seconds.

    Failing that it will need to be repaired

    Short term, there is a way round this which involves remapping your buttons. You will need to remap your convenience key so you can at least get back to the home screen.

    Cant remember the name of the app though, someone will need to help me.

    Edit: Might be this

    https://play.google.com/store/apps/d...utton&hl=en_GB
    03-11-18 06:24 AM
  3. richie boy's Avatar
    Yes, I’ve tried using the convenience key, but having trouble getting back to home screen, thanks for your advice. Will give it a go !
    03-11-18 11:52 AM
  4. richie boy's Avatar
    Mercuryuser,
    Excellent it worked with the app, many thanks : )
    03-11-18 12:15 PM
  5. FF22's Avatar
    I have rebooted it a number of times, a week before this happened the whole screen fell Forward , I don’t think it damaged anything though and didn’t think it was related , Can anyone help? Thanks
    Any new apps? Try the 32+ second reboot as suggested. There's also Safe Mode - Press Power Button, then tap and hold on the Prompt line - Power OFF. Accept Safe Mode. Be warned, sometimes coming out of safe mode, you will lose your icon settings and some apps might be gone (still in app drawer).

    Or WARRANTY repair. You might have injured the cable just a bit.
    03-11-18 12:18 PM
  6. Mercuryuser's Avatar
    Mercuryuser,
    Excellent it worked with the app, many thanks : )
    Great news
    03-11-18 12:49 PM

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