1. bendiep1991's Avatar
    Does anyone else have this problem and know how to fix it?

    My music keeps cutting out whenever the keyone goes to sleep. Only started happening recently
    01-11-18 09:11 PM
  2. TheBond's Avatar
    Go in Phone Settings and search for Background Apps (using search feature). See if Spotify is set to disabled. I haven't played around with this perhaps this is the culprit.
    01-11-18 09:44 PM
  3. bendiep1991's Avatar
    Go in Phone Settings and search for Background Apps (using search feature). See if Spotify is set to disabled. I haven't played around with this perhaps this is the culprit.
    Just tried this. And spotify isnt set to disable
    01-11-18 10:30 PM
  4. TheBond's Avatar
    Just tried this. And spotify isnt set to disable
    What about background data? Are you using battery saver and/or some Task Killers?
    01-12-18 02:34 AM
  5. sandyhois's Avatar
    I had this problem with Google Play. You can use the Power Center/ Battery Optimization to "not optimize" the Spotify App.
    01-12-18 07:55 AM
  6. bendiep1991's Avatar
    I had this problem with Google Play. You can use the Power Center/ Battery Optimization to "not optimize" the Spotify App.
    Thanks! This seemed to fix it. Weird it automatically optimises it...
    01-12-18 04:02 PM

Similar Threads

  1. text message app help
    By jswauger in forum BlackBerry KEYone
    Replies: 6
    Last Post: 01-13-18, 09:12 PM
  2. KEYone back separated from phone
    By CrackBerry Question in forum Ask a Question
    Replies: 7
    Last Post: 01-11-18, 07:07 PM
  3. Replies: 3
    Last Post: 01-11-18, 05:43 PM
  4. Basket is a native Dropbox client for BlackBerry 10
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 01-11-18, 12:40 PM
  5. DTEK50 is locking after rSAP usage
    By galwkn in forum BlackBerry DTEK50
    Replies: 1
    Last Post: 01-11-18, 10:58 AM
LINK TO POST COPIED TO CLIPBOARD