1. Rishikesh Shinde's Avatar
    My keyone, which is 3-4 months old now is showing signs of malfunctioning bluetooth! When I connect the phone to any bluetooth device the calls (incoming & outgoing) get distorted! This happened with by car, Bose headsets, Bluetooth speakers etc etc. When I got my KeyOne the bluetooth functioned well but now it doesn't.
    12-13-17 04:52 AM
  2. shockgenfinder's Avatar
    I have this same issue. it doesn't happen all the time. when my wifi is connected along with Bluetooth calls are distorted on this end also. I need to turn off the wifi to solve the issue. help here also!
    12-13-17 08:05 AM
  3. Rishikesh Shinde's Avatar
    I'm hugely disappointed by keyone.
    I spend 3hrs travelling everyday and that the only time when I can make or receive business calls. If this basic purpose is not solved i'm not sure how keyone seems to be a business phone forget being a normal phone.
    12-16-17 06:34 AM
  4. blackberry4life79's Avatar
    Stand operating procedure for BlackBerry/TCL here. My suggestion is to run far away from this KeyOne disaster. Get a Mate 10 Pro or the Essential phone.

    Posted via CB10
    12-16-17 07:34 AM
  5. BigBadWulf's Avatar
    If you could identify when it changed, and what app or update was installed at the time. Otherwise, it may be a hardware issue, and a call to BlackBerry Mobile support is needed.
    12-16-17 07:38 AM
  6. Rishikesh Shinde's Avatar
    it apparently started after a recent software update.
    12-16-17 07:52 AM
  7. joski's Avatar
    it apparently started after a recent software update.
    If that's the case it's software-related and doesn't mean your Bluetooth is currently in the process of dying. It sounds inconvenient but I mean, damn.
    12-16-17 08:27 AM
  8. Rishikesh Shinde's Avatar
    got a solution. if I switch off the wifi the key1 works brilliantly.
    12-31-17 04:38 AM

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