1. luvsql's Avatar
    I've had my Keyone for 1.5 years, 2 major Android OS versions yet still cannot use Google Assistant. I can install it but when open it says it's not available for this device.

    I see others using it on this device so what's the issue? I unlocked it so can't be a carrier issue, I use English, am in Canada so why doesn't it work?
    10-28-18 11:39 AM
  2. mixing's Avatar
    Have you been into the "settings" within the assistant to ensure the toggle is turned on?
    10-28-18 12:33 PM
  3. luvsql's Avatar
    Under settings then apps then assistant there is no toggle to turn it off or on. If I try and open it from the apps list, it says it's not supported on this device.
    11-01-18 06:39 PM
  4. mandony's Avatar
    Open the Google app Google Search.
    On the Home screen, tap Menu Menu and then Settings.
    Under "Google Assistant," tap Settings and then Turn on.
    11-01-18 07:32 PM
  5. YMarkY's Avatar
    I have all that turned on. My issue is that Google Assistant doesn't recognize my voice when I say "Hey Google" or "OK Google". Google Assistant does come up manually.
    11-03-18 02:27 PM

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