05-22-17 03:03 PM
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  1. bottecla's Avatar
    bottecla
    Hello there

    I just can't get Google Assistant to work on my new Blackberry KEYone. Can anybody of you help me with this? I'm living in Switzerland, but have activated the phone with language German (Germany). On my Google Pixel this was enough to get Google Assistant working. Unfortunately on my KEYone this doesn't seem to work. Can anyone possibly help me in setting it up? Besides that little painpoint I really, really like my new phone!

    Thank you already in advance for your help!
    05-17-17 01:47 PM
  2. mbirth's Avatar
    mbirth
    Trusted Member
    English (US) is the only language the assistant seems to activate on the KEYone for the moment.
    05-17-17 02:11 PM
  3. bb10adopter111's Avatar
    bb10adopter111
    Trusted Member
    Originally Posted by mbirth
    English (US) is the only language the assistant seems to activate on the KEYone for the moment.
    Really? Can someone confirm this? That would be really odd, and uncharacteristic. Was that an issue with the DTEK50, DTEK60.or Priv?

    Posted with my trusty Z10
    05-17-17 03:18 PM
  4. mbirth's Avatar
    mbirth
    Trusted Member
    Originally Posted by bb10adopter111
    Was that an issue with the DTEK50, DTEK60.or Priv?
    Nope, on my PRIV, the Assistant worked with English (UK) and German, too.
    05-17-17 03:19 PM
  5. bb10adopter111's Avatar
    bb10adopter111
    Trusted Member
    Originally Posted by mbirth
    Nope, on my PRIV, the Assistant worked with English (UK) and German, too.
    It's hard for me to understand how BlackBerry would accidentally configure Android on the KEYone for English-only for the German market! LOL. I know that many Germans speak fluent English, but that's no excuse!

    Posted with my trusty Z10
    05-17-17 03:58 PM
  6. conite's Avatar
    conite
    Ambassador
    Originally Posted by bb10adopter111
    It's hard for me to understand how BlackBerry would accidentally configure Android on the KEYone for English-only for the German market! LOL. I know that many Germans speak fluent English, but that's no excuse!

    Posted with my trusty Z10
    That's not a BlackBerry configuration. It's Google slowly bringing it out.

    US English phones get it first. Others are willy nilly.
    mbirth likes this.
    05-17-17 04:09 PM
  7. 1adam's Avatar
    1adam
    On my English UK keyone I can't find it, but on English UK Pixel it's there.
    05-17-17 04:32 PM
  8. conite's Avatar
    conite
    Ambassador
    Originally Posted by 1adam
    On my English UK keyone I can't find it, but on English UK Pixel it's there.
    The Pixels were the first to get it obviously.
    05-17-17 04:49 PM
  9. Bla1ze's Avatar
    Bla1ze
    CB OG
    Also make sure your display size in settings isn't set to Small. If it is, Assistant won't show. It's a bug.
    05-17-17 07:26 PM
  10. Keyone Classic's Avatar
    Keyone Classic
    Originally Posted by 1adam
    On my English UK keyone I can't find it, but on English UK Pixel it's there.
    Can't find it either even with US English. Have to separately tap the microphone - a shame as was getting very used to talking to my phone!
    05-21-17 07:06 PM
  11. mbirth's Avatar
    mbirth
    Trusted Member
    Originally Posted by Keyone Classic
    was getting very used to talking to my phone!
    Just setup "OK Google from any screen" in the settings and you can activate it by saying "OK, Google".
    05-21-17 07:12 PM
  12. Aly Naseer's Avatar
    Aly Naseer
    The only way it works is by changing language to English (US) and it's activated after that on the BB KeyOne.
    05-22-17 01:20 PM
  13. kojita's Avatar
    kojita
    I changed my language to have US et downloaded Allo then Uninstalled it.

    Did the trick.

    However, the fact that the assistant cannot work with exchange calendar, BBM or regular hub email is a big nogo for me. BB assistant was more useful on bb10
    korben78 likes this.
    05-22-17 03:03 PM
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