1. jackcarr's Avatar
    1. Dial *#2886#
    2. Press Manu
    3. Press Traceability
    4. Press Pass

    Date code is shown at bottom

    To exit

    1. Press Pass
    2. Scroll down to exit
    Ok...worked! It's all asterisks.
    08-08-19 03:35 PM
  2. jackcarr's Avatar
    It's a refurb device... When the device is sent by a customer into Blackberry Mobile TCL the device you get back has stars in place of the build date assumedly because these are reassembled devices using parts from working devices with defective parts. They are Franken-Keys... I have one...
    I have a Franken-KEYone Black Edition! It's evil! Works good though.
    the_boon likes this.
    08-08-19 08:49 PM
  3. Cary Wheeler's Avatar
    ok I checked my build date as described above and got the row of ***** which apparently indicates I have a refurbished phone. Yet I bought it within 1 month of the KeyOne release date. how can I have a refurb unit when the phones were only 1 month old?
    08-09-19 08:26 AM
  4. anon(10622733)'s Avatar
    I could be wrong, I seem to remember that the build date no longer showed after the Oreo Upgrade from Nougat.
    08-09-19 02:17 PM
  5. Elky64's Avatar
    ok I checked my build date as described above and got the row of ***** which apparently indicates I have a refurbished phone. Yet I bought it within 1 month of the KeyOne release date. how can I have a refurb unit when the phones were only 1 month old?
    Yeah I'm not sold on the "refurbished" part one iota. Just checked my Motion (bought day of launch through Telus) and it too only shows asterisks?
    skilas likes this.
    08-09-19 03:19 PM
  6. Elky64's Avatar
    I could be wrong, I seem to remember that the build date no longer showed after the Oreo Upgrade from Nougat.
    And I think that may just be the case.
    08-09-19 03:20 PM
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