1. ALaBerry's Avatar
    Ive read some old post on the fingerprint sensor stopping to function and how it no longer appeared in security as an option. I'm having this problem now and wanted to see if anyone had updates on a fix. That is my fingerprint sensor stopped working and it no longer is available as an option under Security options. Please advise
    11-14-19 08:11 PM
  2. Bla1ze's Avatar
    That is my fingerprint sensor stopped working and it no longer is available as an option under Security options. Please advise
    There is no definitive fix that works for everyone. You just have to go through the basic troubleshooting steps and try to determine if the hardware is still in working order. If it appears to be, then you can try a factory reset and see if that helps. You can start by holding the power button for 32 seconds and letting your device reboot, then see if that helped bring it back to life.
    11-15-19 04:05 PM
  3. ALaBerry's Avatar
    thanks Blaze
    11-15-19 09:10 PM

Similar Threads

  1. fingerprint sensor disappeared
    By Mattster723 in forum BlackBerry KEYone
    Replies: 32
    Last Post: 12-03-19, 05:21 AM
  2. New WhatsApp with fingerprint option on BB Passport.
    By CrackBerry Question in forum Ask a Question
    Replies: 4
    Last Post: 11-14-19, 02:00 AM
  3. Replies: 18
    Last Post: 11-11-19, 07:35 AM
  4. BlackBerry KEY2 LE fingerprint sensor not working.
    By justme07 in forum BlackBerry KEY2 LE
    Replies: 7
    Last Post: 11-11-19, 07:31 AM
  5. Can't unlock my phone with fingerprint or pin
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 10-28-19, 11:10 PM
LINK TO POST COPIED TO CLIPBOARD