1. HostessCupcake's Avatar
    Hello all,

    I got a KEYone from Amazon sold as new, but I am suspicious that maybe it is a returned phone that has been used before because the seal was broken on the box. It seems like it has been factory reset.

    Is there a way to find out if a KEYone has been used before? Such as an uptime stat in the Android settings?

    I tried the *#2886# but didn't see anything obvious that would help.

    To be clear, I am looking for something that would tell me if the phone was used before the factory reset.

    Any help would be appreciated!
    09-13-17 11:25 PM
  2. FF22's Avatar
    Hello all,

    I got a KEYone from Amazon sold as new, but I am suspicious that maybe it is a returned phone that has been used before because the seal was broken on the box. It seems like it has been factory reset.

    Is there a way to find out if a KEYone has been used before? Such as an uptime stat in the Android settings?

    I tried the *#2886# but didn't see anything obvious that would help.

    To be clear, I am looking for something that would tell me if the phone was used before the factory reset.

    Any help would be appreciated!
    I doubt that the UPTIME resets so it might be a good indicator but I'm not sure about that.

    Main Settings, About Phone, Status, at the bottom - Uptime.

    Did it have plastic membranes on the front and back of the phone?

    Was it SOLD BY Amazon?
    09-14-17 12:47 AM
  3. HostessCupcake's Avatar
    I doubt that the UPTIME resets so it might be a good indicator but I'm not sure about that.

    Main Settings, About Phone, Status, at the bottom - Uptime.

    Did it have plastic membranes on the front and back of the phone?

    Was it SOLD BY Amazon?
    It was an Amazon Warehouse sale that said the box was damaged but the phone was new.
    FF22 likes this.
    09-14-17 03:06 AM

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