1. mhw100's Avatar
    I'm trying to change from charging mode to file transfer but the system isn't giving that option. What am I doing wrong?
    06-01-17 10:02 PM
  2. BB-JAM215's Avatar
    I'm trying to change from charging mode to file transfer but the system isn't giving that option. What am I doing wrong?
    You need to connect it to your computer first with USB, then swipe down from the top of the screen to get the menu that allows you to switch to File Transfer Mode.
    06-01-17 10:25 PM
  3. Bla1ze's Avatar
    Are you sure it's not? It appears in the green section on the left, rather than in the notification drop down initially.

    File transfer help-screenshot_20170601-202626.jpg
    06-01-17 10:27 PM
  4. mhw100's Avatar
    Thanks all. I couldn't get the green thing to come up so I reinstalled the os and it works now.
    06-01-17 11:43 PM
  5. BB-JAM215's Avatar
    Good, my instructions were for Marshmallow.
    06-02-17 12:16 AM

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