[linoskoczek]

Hello,

I have a problem with excessive battery usage on my KeyONE. While before the phone could last like 1.5 day for me, now I have to charge it 2 times a day or more. When it's locked and nobody touches it, it looses almost 10% of battery per hour. I have noticed that the phone is often a bit warm (it wasn't like that before). The problem has just started, I just noticed that my phone was quite warm and battery was 30% instead of like 80 which should be then.

What I already tried:
- replace the battery - maybe a small change, regarding it was a new one
- turned off BlackBerry Hub and Power Manager
- reflashed the system with wipes (tried 2 different Oreos)
- installed AccuBattery and looked at the statistics
- tried to use phone without any apps and updates (right after the flash)

I would attach something from AccuBattery, but I realised it's worth **** to be honest. It shows battery health as 103% - more than the original battery is capable of lol.

I'd be grateful if sb knows the solution to this problem.

[AshtonKeily]

I am not sure what could be causing this. I personally haven't noticed any difference after my software upgrade. The battery that you bought was it generic or OEM quality? Sometimes you have to be careful when purchasing those generics.

[linoskoczek]

I bought original battery. It is from 2017, but was never used.

[sysdad]

in Chrome check to see how many pages you have running. I had this same problem and found that the chrome browser wasn't shutting off the pages and it was a terrible drain on the battery.

[anon(4297019)]

My personal process is always to use Power Centre to investigate drain issues. Open Power Centre and tap on battery then at the top right tap on the 3 dots and choose full device usage. Scroll down and post a screen shot here so we can see what is eating your battery.

[anon(4297019)]

My personal process is always to use Power Centre to investigate drain issues. Open Power Centre and tap on battery then at the top right tap on the 3 dots and choose full device usage. Scroll down and post a screen shot here so we can see what is eating your battery.

[the_boon]

My personal process is always to use Power Centre to investigate drain issues. Open Power Centre and tap on battery then at the top right tap on the 3 dots and choose full device usage. Scroll down and post a screen shot here so we can see what is eating your battery.

Power center is useful?

[anon(4297019)]

Power center is useful?

Totally usefull. Use it all the time.

[the_boon]

Totally usefull. Use it all the time.

Doesn't it get annoying with the "low memory" warnings when you don't really have low memory lol?

[anon(4297019)]

Doesn't it get annoying with the "low memory" warnings when you don't really have low memory lol?

Haven't gotten a low memory warning in over a year. Check your settings/notifications in the app.