1. alexsgv's Avatar
    Hi everyone,
    I have a strange behaviour on my KEYone after removing photo from the gallery...let me explain better.
    I've connected my K1 to my desktop PC and I did CTRL+C, CTRL+V of my photos on my PC. It's all ok, expect for Google Photo galley. I still see empty thumbnails and if I try to remove them , from the app, it say that can't delete them. Do you have any idea how to solve the problem?
    06-17-19 07:42 AM
  2. Bla1ze's Avatar
    Do you have any idea how to solve the problem?
    Try clearing the Google Play Photos cache/data.
    06-17-19 08:42 AM
  3. alexsgv's Avatar
    Try clearing the Google Play Photos cache/data.
    Hello,
    I've already tried to clean the cache. however I don't think it's a good idea to clean also the Data. I've have some photos form another Apps (WA, Facebook...) and I don't want to loose them.
    06-17-19 08:47 AM
  4. Bla1ze's Avatar
    Hello,
    I've already tried to clean the cache. however I don't think it's a good idea to clean also the Data. I've have some photos form another Apps (WA, Facebook...) and I don't want to loose them.
    If you're backing up your photos to Google as intended, you won't be losing them. They've been backed up. If you opted to not back them up, then yeah, not the best idea to clear your data.
    06-17-19 08:48 AM
  5. alexsgv's Avatar
    If you're backing up your photos to Google as intended, you won't be losing them. They've been backed up. If you opted to not back them up, then yeah, not the best idea to clear your data.
    I forgot to mention it but I use google photo w/o any account connected.
    06-17-19 09:00 AM

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