1. will willgill's Avatar

    Something on my Keyone which never happened before. When I check my Hub In-box, and there are email messages waiting to be read, I click on one of them and the message does not open. Instead, as soon as I click, the Hub and In-Box disappear and the phone jumps back to the Home Page where my main apps are shown., as if I had just turned the phone on. Also, some, but not all, apps will not open, but again after clicking on one of them to open, the phone b bails out and jumps back to the Home Page.

    I have had this phone since 2017 and have not had such issues previously. I cannot find any setting or reason as to why such instability would be triggered.
    I have turned off the phone and turned it back on, etc; but the problem persists. It just started yesterday for the first time after I turned the phone on.

    Any suggestions/solutions would be appreciated!


    William in Sydney
    03-27-21 05:20 AM
  2. Emaderton3's Avatar
    Update Chrome and do a 32 second restart.
    03-27-21 08:18 AM
  3. will willgill's Avatar
    Thanks for your reply. I in fact disabled the In-Box app, then downloaded it again from Play Store, that that resolved the problem.
    03-27-21 05:15 PM

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