email message will not open
Hi,
Something on my Keyone which never happened before. When I check my Hub In-box, and there are email messages waiting to be read, I click on one of them and the message does not open. Instead, as soon as I click, the Hub and In-Box disappear and the phone jumps back to the Home Page where my main apps are shown., as if I had just turned the phone on. Also, some, but not all, apps will not open, but again after clicking on one of them to open, the phone b bails out and jumps back to the Home Page.
I have had this phone since 2017 and have not had such issues previously. I cannot find any setting or reason as to why such instability would be triggered.
I have turned off the phone and turned it back on, etc; but the problem persists. It just started yesterday for the first time after I turned the phone on.
Any suggestions/solutions would be appreciated!
cheers
William in Sydney