1. Good Future's Avatar
    Hi,

    I guess this is an issue with all android os based phones.

    Saving numbers and keep getting duplicates because what's app creates a contact as well.

    Any tips on how to solve this?
    04-28-17 09:28 AM
  2. BB-JAM215's Avatar
    Use the Duplicates item from the menu in the upper left corner.
    04-28-17 09:49 AM
  3. TheBond's Avatar
    Hi,

    I guess this is an issue with all android os based phones.

    Saving numbers and keep getting duplicates because what's app creates a contact as well.

    Any tips on how to solve this?
    There should be plenty of tips around that on Priv and DTek forums.

    To start with make sure you have Account Sync done only via BlackBerry Hub and not through other apps like Google

    You can so try by unsyncing the contacts by removing the email account and then add it back.

    A quick search game me this from Priv forum https://www.google.com.au/amp/forums...1054507/%3Famp
    04-28-17 09:50 AM
  4. Vegano's Avatar
    Duplicates function stopped working for me. Only had K1 for 1.5 days!
    04-28-17 10:12 AM
  5. Good Future's Avatar
    Use the Duplicates item from the menu in the upper left corner.
    Absolutely perfect!

    Solved it in seconds
    04-28-17 10:16 AM
  6. Good Future's Avatar
    Duplicates function stopped working for me. Only had K1 for 1.5 days!
    I got mine yesterday and there's an update available already. I'll have to wait to get home to do.

    Your issue might be to do with that?
    04-28-17 10:18 AM
  7. Good Future's Avatar
    Use the Duplicates item from the menu in the upper left corner.
    Thank you by the way
    04-28-17 10:18 AM
  8. Vegano's Avatar
    I got mine yesterday and there's an update available already. I'll have to wait to get home to do.

    Your issue might be to do with that?
    You mean update to the Contacts app?
    04-28-17 11:41 AM
  9. Good Future's Avatar
    To update the whole OS. I'm guessing it's a security patch.
    04-28-17 11:44 AM
  10. antonrr's Avatar
    You have to Link each contact one at a time it seems!
    05-02-17 10:00 PM
  11. TheBond's Avatar
    I just use my Gmail contacts only to view.
    It looks like Whatsapp etc also show their own separately.
    05-02-17 10:07 PM
  12. Good Future's Avatar
    The linking feature seems to be working OK on my device. Solves the problem
    05-04-17 01:39 AM
  13. crowning73's Avatar
    Use the Duplicates item from the menu in the upper left corner.
    Is this function available for the Passport as well?
    09-09-17 03:52 AM
  14. gmoneyroxit's Avatar
    Is this function available for the Passport as well?
    No idea, this is a K1 thread so you may want to head on over to the Passport forums.
    09-09-17 10:24 AM
  15. keyone_zz 1's Avatar
    Use the Duplicates item from the menu in the upper left corner.


    Thank you!
    09-21-17 12:22 PM
  16. SoxFan's Avatar
    I prob have 3000 real Contacts. because of bbry transfer software deficiency, my device is showing 23000+ contacts. ugh, grrr.

    Something similar is going on w calendar events. I am now seeing event is triplicate.

    I doubt iPhone customers have these problems.
    09-22-17 12:35 AM
  17. FF22's Avatar
    I prob have 3000 real Contacts. because of bbry transfer software deficiency, my device is showing 23000+ contacts. ugh, grrr.

    Something similar is going on w calendar events. I am now seeing event is triplicate.

    I doubt iPhone customers have these problems.
    Do you sync with an email service? Do you possibly sync with more than one service?
    09-22-17 01:25 AM

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