Built for Business - Learn more about BlackBerry KEY2
  1. iHadLastBB's Avatar
    DTEK thinks you didn't enabled lock screen password if you enable Picture Password.

    I think it's a bug, if you disable Picture Password then everything is excellent password is set. Then you set regular password and enable Picture Password, regular password is still required on device startup or after 10 miss on Picture Password though, but DTEK still thinks I didn't turn on secure start-up?!

    It's just annoying false warning I don't know how to turn off besides disabling picture password, any suggestions?

    Or this should go straightforward to BB software team?

    DTEK Picture Password issue-screenshot_20180903-113318.jpg
    Attached Thumbnails DTEK Picture Password issue-689540.jpg  
    Last edited by iHadLastBB; 09-03-18 at 04:12 AM.
    09-03-18 04:01 AM
  2. itsyaboy's Avatar
    I know what you mean, always thought it was a bug as well, but some people have suggested that behind the scene it is kind of different. Have never heard anything official from BlackBerry about it. You could try contacting BlackBerry, I'd be interested to hear what it is. Although I have switch from Picture Password to just a regular Password for my KEY1.
    09-03-18 04:24 AM
  3. Jake2826's Avatar
    This bug still exists on my Priv as well. @BB_RobertL
    02-08-19 02:06 PM

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