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  1. DBundick's Avatar
    This afternoon I drop my Keyone screen face down on concrete. The screen popped out and now I have no picture. The cell runs I just can see what it is doing. Thankfully I was insured and it will be replaced in a day or two. I cried when I dropped it because the little things is just about a year old and I have babied that things. But one moment of not paying attention and it slipped out of my hand, Sigh not been a good afternoon. Now I am scrambling.
    I need to get the data from that cell. How do I do that? In particular, me being silly I have a novel that has been writing for the last few months with several 100 pages that have already been proofed and ready for the next step in an app called Writer Plus (Write On the Go). I am praying that it backed up on my card. But if it did not how do I get it out of the cell memory? Is that possible? I write on the go. This app works well. Is there a way to connect to my laptop and download?

    Help anyone - Lead the way to my resolution and make this silly woman happy once again and retrieve my data. It is a romance novel sexy too. LOL, It really is a romance novel. Sexy well that to be determined by the reader.

    Thank you in advance

    Debbie
    05-10-18 06:24 PM
  2. Sigewif's Avatar
    This afternoon I drop my Keyone screen face down on concrete. The screen popped out and now I have no picture. The cell runs I just can see what it is doing. Thankfully I was insured and it will be replaced in a day or two. I cried when I dropped it because the little things is just about a year old and I have babied that things. But one moment of not paying attention and it slipped out of my hand, Sigh not been a good afternoon. Now I am scrambling.
    I need to get the data from that cell. How do I do that? In particular, me being silly I have a novel that has been writing for the last few months with several 100 pages that have already been proofed and ready for the next step in an app called Writer Plus (Write On the Go). I am praying that it backed up on my card. But if it did not how do I get it out of the cell memory? Is that possible? I write on the go. This app works well. Is there a way to connect to my laptop and download?

    Help anyone - Lead the way to my resolution and make this silly woman happy once again and retrieve my data. It is a romance novel sexy too. LOL, It really is a romance novel. Sexy well that to be determined by the reader.

    Thank you in advance

    Debbie
    Really sorry to hear! I feel for you. I know there are people on the forum who are more tech savvy than I who may be able to help you. However, here are a few ideas that might point you to some help.
    1. Since it still works, my first thought would to be to find someone who could put in a new screen for you at a cell phone repair shop, even if it is temporarily. That way you can use a network cord to connect to your computer and get the material off. You can network your KEYone to your computer but unless you can follow the prompt to tell it to open which comes up on the screen, I don't know how you can get it to open.
    2. If you have saved your work onto an SD card in your KEYone and it is set up as external memory, then you can retrieve anything on the card by removing the card and using a card reader, you can also put that card into a new unit.
    3. If you set up your data to back up to the google account associated with your KEYone, there is a way to access that through your computer by going to that account. I have never done it but there are people here who have.

    These are a few ideas that may help lead you into a good direction. If you go to a cell phone repair shop, choose carefully. Ask questions as to whether they are familiar with the KEYone.
    I wish you the very best and hope there is a good resolution.
    05-10-18 08:31 PM
  3. FF22's Avatar
    If some of Sigewif's suggestions don't pan out, my would be more drastic or costly. But if your "sexy" romance is worthy of publication, it is worth saving????

    Purchase or acquire a KeyOne or use the insurance replacement for a Grand Frankenstein experiment. Take the good screen off the new/other unit, place it on the broken unit, recover info as best you can and reverse the surgery. A good cell phone shop should be able to accomplish it.

    Good luck
    05-10-18 09:05 PM
  4. DBundick's Avatar
    Thank you for the assist. I will give all those suggestion a go. The replacement arrives today. Awesome turn around on that by the way. I did not pull the switch on that until after 1630hr yesterday. By 1930hr it was on its way. Rocking news to this girls ears. I do have a Passport as a backup. And while it is a life saver for today it is not a Keyone. And a lot of the apps I run don't run on that. Which will make today workday a pain in my pretty little backside because I will be kicking it all day long.
    I am 99% sure it all was saved to the card. There was a lot of Cancun pictures there from a 4 day weekend I just took. Those I for sure back up in that glorious cloud. Yea for me... The joy of relief was heard by all in my house last night when I check those out, again yea for me...
    The book, from what I can gather from other authors backups on the card. So I have my fingers crossed that it did. Another for sure, if it did an even louder joy of glee will happen, dancing in the street would not be off the table either. LOL
    A good bet is from now on every last thing I do will be back up in several places. And yes, from the dailies I have been sending to other authors the book is rocking.... LOL
    Sad too my sweet little Keyone who has lived a charmed life with all its cases and screen protector died a horrible screen concert death... Thank again.
    Debbie
    FF22 and Sigewif like this.
    05-11-18 05:02 AM
  5. DBundick's Avatar
    Further update- New cell arrived. It is the black instead of silver. However, this girl is yes very happy. Everything transfer over like a dream. All back up on my card or the cloud. My book is safe. Yea for me..... And yes this rock chick is doing her happy dance that is for bloody sure. Thank you all again for your assistance. I am so grateful there is a place for me to turn when I do silly stuff like this that knows how to save my back side. Have a rocking weekend friends.
    Cheers
    Debbie
    Sigewif, FF22, Bla1ze and 1 others like this.
    05-11-18 12:36 PM
  6. Troy Tiscareno's Avatar
    Further update- New cell arrived. It is the black instead of silver. However, this girl is yes very happy. Everything transfer over like a dream. All back up on my card or the cloud. My book is safe. Yea for me..... And yes this rock chick is doing her happy dance that is for bloody sure. Thank you all again for your assistance. I am so grateful there is a place for me to turn when I do silly stuff like this that knows how to save my back side. Have a rocking weekend friends.
    Cheers
    Debbie
    You might want to look at setting up some cloud backup for your book too. SD cards can fail, phones can get lost or stolen or destroyed (with the card in them), etc. Backing up to the cloud is simple, painless, and prevents data loss, as you've seen with your pics.
    Sigewif, FF22 and BigBadWulf like this.
    05-11-18 01:48 PM
  7. DBundick's Avatar
    All over that big time. I have been working on this book for almost a year. Mostly on the go. Travel a lot for my job. So I am either on a plane getting off one or waiting for one. Down time is huge. So productive is a must for me. Thank you all again.
    05-11-18 01:55 PM
  8. WT44's Avatar
    Can we have a preview page of this super sexy book? Exclusive for CB members. Unless of course it's like something in porno, then it would probably not be such a good idea.
    05-11-18 03:33 PM
  9. Sigewif's Avatar
    Further update- New cell arrived. It is the black instead of silver. However, this girl is yes very happy. Everything transfer over like a dream. All back up on my card or the cloud. My book is safe. Yea for me..... And yes this rock chick is doing her happy dance that is for bloody sure. Thank you all again for your assistance. I am so grateful there is a place for me to turn when I do silly stuff like this that knows how to save my back side. Have a rocking weekend friends.
    Cheers
    Debbie
    I came to check on this thread to find out if you got everything back and am thrilled to hear that you did! They sent you the black edition KEYone? That is really very cool, because it has better specs than the silver edition, (I have a silver and love how it looks). I, too, try to take very good care of my KEYone and could almost feel it physically when you described what happened. I am glad it worked out so well! It is impressive that they sent you a new KEYone so quickly.
    OriginalLucy and BigBadWulf like this.
    05-11-18 03:36 PM
  10. DBundick's Avatar
    I know that my carrier gets a bad rap sometimes but I have been with them for years. Got my first Blackberry from them many many many years ago. They have always treated me well. Always Johnny on the spot for me. That carrier is ATT and I really don't think I need to look at another carrier. Happy rock chick here.
    Years ago when I was in my 20's my Da ( that would be my Father) told me Daugther you insure things that matter. In today society our lives are so tied up with cells that it is difficult to do business or in some cases leisure activities. Plus for me, it is a way to connect with my husband. My husband is military deployed. I travel a lot ( 3 weeks out of every month, I am on the road, Well on a plane and sometimes the road) so to keep up with each other the cell has been a lifeline for many years. He tells me where he coming in and I am there. No questions I am there as fast as my finger can fly across my cell screen I am making arrangement to get to where he is before he does. I need to greet him so he understands how much I am grateful for his sacrifice and that of his fellow military Brothers and Sisters.
    He has downtime, which is rare he calls. I stop whatever I am doing and I visit with my husband. He needs my ear just to listen to him ***** I am there. He has texted me every morning Good morning my Beauty and every night I get "Baby, you locked your door, true - love ya sweet girl? Keep all that is you safe for me love. " For over 25 years. So me insuring my cell was a given. Even if I never used it it is safety blanket of sorts.
    Now for my book, sexy does not mean porn always. It is for the reader to form a picture in their mind by the words I string together in a creative way as I can that determines how sexy it can be for the reader. It is both subjective and objective. It is where the reader allows their minds to go. It is for the reader to determine what the book is to them. I don't know if any of you are a guitar or piano players. I am on both counts. It like when you lay a fine acoustic guitar or an electric in your arms and your finger stroke across the strings that tone that hits your ears is something special. Or the tone of a well maintains piano sings with pure magic that is what a well-crafted book can be. So I will give the preview a thought. Later Dudes - and again thank you so very much.

    Cheers
    FF22 likes this.
    05-11-18 05:24 PM
  11. DBundick's Avatar
    Thought you might like to see what I am sending back and what I received. The cell on the left (silver) is what I am sending back. If you did not know the screen was broken it would be pristine. Sigh.... still kicking my backside on this one. Later dudes.
    Attached Thumbnails Disaster - dropped Keyone-  Help-cell-return.jpg  
    Sime0n_S likes this.
    05-12-18 09:32 AM

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