I have had a look through the posts and can't find this answer, so I'm sorry if I offend the "use the search" gods. I have had my KeyOne since last week and I love it, however I wouldn't mind disabling the mute function of the convenience key during calls. I keep pressing it when I grab the phone with my not-so-tiny mits and inadvertently press it as I start a call and all I hear is "hello hello hello" lol. Any help would be appreciated!