1. jimjoeb's Avatar
    Is there a way for me to connect my KeyOne to view what's on my Keyone and move things around? I used to do this with my Passport. It was fast and simple to use my smartphone like a thumb drive. when I try to see the content of KeyOne from my pc, I see nothing. I removed password protection so that shouldn't be an issue.
    06-11-17 07:05 PM
  2. kbz1960's Avatar
    Did you pull the notification shade down and choose to use as a drive or whatever isn't charge?
    06-11-17 07:08 PM
  3. jimjoeb's Avatar
    not sure what you mean but I chose charge and data in the green wheel
    06-11-17 07:23 PM
  4. kbz1960's Avatar
    Ah. But it's not visible in windows Explorer?
    06-11-17 07:33 PM
  5. jimjoeb's Avatar
    I think that I may have stumbled upon the solution. When I choose charge and data files, there is a window that pops, if I choose transfer files, I can then see both my internal storage and SD card and all of the folders and files within them. I'm able to move my files. Hallelujah!
    kbz1960 likes this.
    06-11-17 07:42 PM
  6. jimjoeb's Avatar
    It wasn't but I think that it was because I wasn't choosing transfer files from the menu that popped up. When I do that, I see them.
    06-11-17 07:42 PM
  7. kbz1960's Avatar
    Great. Glad you got it.
    06-11-17 07:48 PM

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