1. SSTON's Avatar
    For some reason when I try to connect my Keyone to a (newer usb-c) Macbook via direct usb-c to usb-c cable, nothing happens: No charging, no data transfer. Doesn't detect it at all. I've tried different cables, and on both OSX and Windows 10 (bootcamp).
    Anyone has an idea what the issue is here?
    06-09-17 03:59 AM
  2. JOHNGAETANO's Avatar
    Same issue here.
    06-09-17 04:01 AM
  3. JOHNGAETANO's Avatar
    Anyone have a solution for this?
    06-12-17 12:54 AM
  4. anon(5364777)'s Avatar
    Same on my macbook pro 2016 to think of it. It did charge through a usb.c to usb dongle.
    06-12-17 01:01 AM
  5. neil74's Avatar
    Try different cables. I had the same issue but one of my cables (a very short one) worked.

    Do you have android file transfer installed?
    06-12-17 05:12 AM
  6. SSTON's Avatar
    Same on my macbook pro 2016 to think of it. It did charge through a usb.c to usb dongle.
    Yeah, I was also able to connect it via a usb hub/dongle, but not directly.
    06-20-17 11:21 AM
  7. SSTON's Avatar
    @neil74 I do have android file transfer installed. I've tried two different cables. The only time it works is if I use a usb-hub to connect it.

    Btw, which cable worked for you? Do you have a link or the name of the manufacturer or model number of some sorts?
    06-20-17 11:24 AM
  8. sekao's Avatar
    I have a new macbook pro and tried the cable that my old nexus 5X came with (USB C on both ends) and there is no connectivity. Is it possible this will be fixed with a software update for the keyone?
    08-01-17 04:18 PM

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