- 05-31-17 03:16 PMLike 0
- I edited my replay. This discussion is about the US launch and availability at Amazon and Best Buy. Also, Amazon.ca doesn't have any which was communicated by BlackBerry Mobile themselves. And I don't care what the reason is (carrier pressure or whatever). This is a multi billion dollar corporation, they need to have their ducks in a row before making statements they can't back.05-31-17 03:20 PMLike 0
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If they are "sold out" already even TCL knew demand for the phone was low, since they clearly didn't manufacture enough. Because if they had an ample product supply and sold out in hours they would be screaming from the mountain top. All I hear is crickets! I call BS!drano likes this.05-31-17 03:24 PMLike 1 - I edited my replay. This discussion is about the US launch and availability at Amazon and Best Buy. Also, Amazon.ca doesn't have any which was communicated by BlackBerry Mobile themselves. And I don't care what the reason is (carrier pressure or whatever). This is a multi billion dollar corporation, they need to have their ducks in a row before making statements they can't back.
I've met and spoken with Cistulli and many of his senior staff, and I've followed the parent company TCL since the DTEKs were first announced.
Incompetent is one of the last words that would come to mind.
Overwhelmed by the work required in 5 short months and humbled by big carriers is perhaps more fitting.05-31-17 03:28 PMLike 3 - At some point BB Mobile has to put its big boy/girl pants on and perform. Excuse after excuse. This is totally unacceptable.
If they are "sold out" already even TCL knew demand for the phone was low, since they clearly didn't manufacture enough. Because if they had an ample product supply and sold out in hours they would be screaming from the mountain top. All I hear is crickets! I call BS!
I would also guess that the balance of the inventory will be pushed to Amazon after today's events.
We can revisit this after the initial dust settles where we can probably have a more fact-based discussion.05-31-17 03:31 PMLike 0 - We can debate competence all day, but neither of us have near enough data to support any conclusion.
I've met and spoken with Cistulli and many of his senior staff, and I've followed the parent company TCL since the DTEKs were first announced.
Incompetent is one of the last words that would come to mind.
Overwhelmed by the work required in 5 short months and humbled by big carriers is perhaps more fitting.05-31-17 03:38 PMLike 0 -
Of course meeting them does not provide a complete picture, but I thought I could contribute somewhat to the discussion by providing my general impression. These are some smart, experienced people, and give off a completely different vibe than the old BlackBerry guard. Take it for what it's worth.05-31-17 03:43 PMLike 0 - Botched launch would imply incompetence, no? Perhaps I misunderstood.
Of course meeting them does not provide a complete picture, but I thought I could contribute somewhat to the discussion by providing my general impression. These are some smart, experienced people, and give off a completely different vibe than the old BlackBerry guard. Take it for what it's worth.05-31-17 03:46 PMLike 0 -
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But one has to leave space for things beyond their control - of which I am not privy.05-31-17 03:48 PMLike 0 - Just wondering. I ordered a phone on Amazon and they charged immediately.
Edit: not a BlackBerry but didn't ship for 2 weeks.05-31-17 03:53 PMLike 0 -
The Priv sold approx 200K units? If you're TCL you have to think, 'Do we believe we will sell more than the Priv?'. If so, then make more than 200K. If you don't believe you'll touch that number, then make more than 101 devices available. It's real easy. You're not going to write a billion dollars off by producing up to 200K units.
The hard math comes to play when that projection number scales to the millions. Since you aren't even near a quarter of a million, you should be able to pull that off if you're a company of this size.FF22 likes this.05-31-17 04:02 PMLike 1 - We can debate competence all day, but neither of us have near enough data to support any conclusion.
I've met and spoken with Cistulli and many of his senior staff, and I've followed the parent company TCL since the DTEKs were first announced.
Incompetent is one of the last words that would come to mind.
Overwhelmed by the work required in 5 short months and humbled by big carriers is perhaps more fitting.05-31-17 04:06 PMLike 0 - We kinda do when you think for just a few moments.
The Priv sold approx 200K units? If you're TCL you have to think, 'Do we believe we will sell more than the Priv?'. If so, then make more than 200K. If you don't believe you'll touch that number, then make more than 101 devices available. It's real easy. You're not going to write a billion dollars off by producing up to 200K units.
The hard math comes to play when that projection number scales to the millions. Since you aren't even near a quarter of a million, you should be able to pull that off if you're a company of this size.05-31-17 04:06 PMLike 0 - They may have whispered sweet nothings in to your ear, but that means nothing to everyone else. I'm due to return my cracked Priv to the insurance company today, thinking I would have the K1 in hand tomorrow. Now I'm going to have to buy the S8 + keyboard case and wait who knows how long for the K1, though I may decide not to buy the K1 at all.05-31-17 04:08 PMLike 0
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- What did you guys expect? It was released in the U.K. over a month ago and it is still sold out there. They are just not producing enough units for some reason. Seems odd since I expected TCL to be able to produce a few thousand units at least enough to satisfy those who wanted to buy it on release day.05-31-17 04:14 PMLike 0
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Seems odd since I expected TCL to be able to produce a few thousand units at least enough to satisfy those who wanted to buy it on release day.
They did presales at carriers in Canada. That probably skewed the distribution table of what was already short allocated. ( of the four countries Canada is only one where had Cell service stores on board. ) If take the reports of pre-sales those all ran way above expectations also. ( that probably pragmatically nixed the amazon.ca as that smaller allocation probably used to cover that. )
Either the cross border launch leakage is way higher than expected or someone was extremely over conservative in estimating what the needed production capacity needed to be set to. It is more probably a bit of both.
A few thousand distributed over the whole USA and two major retailers wouldn't last that long at all. The initial demand bubble is probably higher than that. That isn't also isn't reflective of what the baseline demand really is though. That is the demand they need to be careful of not blowing out with gross overproduction. ( Blackberry Inc. consistently did that and gradually drove the business into the ground. )bluesqueen23 and FF22 like this.05-31-17 07:18 PMLike 2 - To me this is all pretty simple. TCL communicates to us through CrackBerry. We've heard nothing, which to me means it's time to huddle together and come up with some out of left field reason that this launch was such a disaster, and put Kevin on the front lines to deliver whatever ridiculous reason they come up with.
As someone said above, if they would have had a large amount of stock that sold out in hours they would have been making statements all over the place about massive first day sales. Silence to me says everything.05-31-17 07:32 PMLike 2 - Got tired of waiting so I reached out to Amazon. This is the chat I had with their rep:
You are now connected to Ann Mary from Amazon.com
.....
Ann Mary: I am sorry to hear the trouble you had with your order.
I have checked and see that the item is currently unavailable in our fulfillment center.
I am sorry for this.
Me: So, Amazon actually didn't have any stock when I placed my order?
Ann Mary: Sometimes, unexpected fluctuations in supply can add time to our original availability estimate. Though the item is out of stock, we do list the item and receive the order.
Once we receive the order we will immediately contact the supplier to obtain the item.
Sometimes as the case like yours shipped to failed to obtain the item.
....
CDMA users got screwed.
That the CDMA page temporary disappear.. . it really didn't. It got screwed up during part of the day where referred to GSM phones but really had the same product ID number as it has now. So that had not relevancy on never. In fact from the early afternoon from when you intiallaly posted this till later the CDMA phone climb from 9 to 2 then sagged a bit to #3 in unlocked phone sales. Amazon clocked alot more orders after your reported 'disappearance'.
if you missed out Amazon will automatically go to the supplier and request more. (this is what the rep covers). That also doesn't cover anything about before you payment transaction completed.
At least "almost nobody" go a CDMA phone shipped today. yes. Nobody did? You need alot more proof. That quoted conversation doesn't have any,Nathan Conley likes this.05-31-17 11:59 PMLike 1 - I ordered CDMA at 9:30pm on 30th which was only couple hours after it became available. Still no word when it will ship.
Granted I haven't read all the forums but from what I read: even people that ordered before me still didn't get theirs shipped (talking about CDMA only)
From lack of bragging, I conclude they had 0 units in stock ready to ship (again, talking only about CDMA)06-01-17 12:10 AMLike 0 - There is nothing in that conversation that supports the thread's title premise that there were never any CDMA phones there. The rep says that there currently aren't any. Current is not 'never'. Even if there were phones in stock before you started your order that doesn't mean other users couldn't have completed their payment transactions before yours. That also doesn't mean never.
That the CDMA page temporary disappear.. . it really didn't. It got screwed up during part of the day where referred to GSM phones but really had the same product ID number as it has now. So that had not relevancy on never. In fact from the early afternoon from when you intiallaly posted this till later the CDMA phone climb from 9 to 2 then sagged a bit to #3 in unlocked phone sales. Amazon clocked alot more orders after your reported 'disappearance'.
if you missed out Amazon will automatically go to the supplier and request more. (this is what the rep covers). That also doesn't cover anything about before you payment transaction completed.
At least "almost nobody" go a CDMA phone shipped today. yes. Nobody did? You need alot more proof. That quoted conversation doesn't have any,06-01-17 01:05 AMLike 0 - What did you guys expect? It was released in the U.K. over a month ago and it is still sold out there. They are just not producing enough units for some reason. Seems odd since I expected TCL to be able to produce a few thousand units at least enough to satisfy those who wanted to buy it on release day.
Too I think this protracted "launch" period of MONTHS, has allowed BlackBerry Mobile to take advantage of some much needed free marketing. A one and done launch would have put BlackBerry in the news for a couple of weeks. As it stands they have gotten several cycles out of most ever tech site.
I expect all is going as planned.....06-01-17 07:20 AMLike 0
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CONFIRMED: Amazon never had CDMA
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