1. theotherjoeboy's Avatar
    Since updating to Oreo, I am not able to copy music from my Windows 10 pc to my Keyone through USB connection

    Normally i would plug in to USB and I would see my Keyone internal and my SD card. I could then drag and drop files from my computer.

    The only way I could move files was to upload file to Google Drive and then download to my phone...

    Anybody else having issues?

    Anybody have a solution?
    09-17-18 11:07 PM
  2. chain13's Avatar
    Since updating to Oreo, I am not able to copy music from my Windows 10 pc to my Keyone through USB connection

    Normally i would plug in to USB and I would see my Keyone internal and my SD card. I could then drag and drop files from my computer.

    The only way I could move files was to upload file to Google Drive and then download to my phone...

    Anybody else having issues?

    Anybody have a solution?
    When you connect your phone through USB, even if the phone has been detected in explorer, check your notification center of your phone. There should be a prompt asking what way you want to connect it through USB, tap that and choose MTP (file trasnfer).
    theotherjoeboy and FF22 like this.
    09-17-18 11:27 PM
  3. theotherjoeboy's Avatar
    Thank you
    FF22 likes this.
    09-18-18 09:54 AM
  4. rufus xavier sarsaparilla's Avatar
    Another thing you can try that hasn't yet been mentioned -- try using a different USB cable. Some of my older micro USBs to which I've added USB type-C adapters do not work at all for detecting my Keyone.
    FF22 likes this.
    09-19-18 10:32 AM

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