1. Zdravko Jesus Raves's Avatar
    Hello guys, has anyone experienced this on K1 silver, when you open Camera app it's showing "Camera Unavailable"

    I have "fixed" this problem by doing factory reset 3 times in a row ( 2 attempts didn't worked), is this some software issue or camera module is toasted?

    After screen lift, logo "bullets" on back separating now this with camera lol
    05-18-18 12:06 PM
  2. FF22's Avatar
    Hello guys, has anyone experienced this on K1 silver, when you open Camera app it's showing "Camera Unavailable"

    I have "fixed" this problem by doing factory reset 3 times in a row ( 2 attempts didn't worked), is this some software issue or camera module is toasted?

    After screen lift, logo "bullets" on back separating now this with camera lol
    It could be hardware or it could be some app that you've installed that is interfering with the camera app??

    Boot to Safe Mode. Press the Power Button. Then press and HOLD on the "Power Off" prompt line of text. Accept Safe Mode. Test for a few days (or even hours) without adding any apps and see how things work. Safe Mode avoids loading unnecessary apps and modules so you can see if an app might be the problem.
    05-18-18 01:05 PM
  3. Dunt Dunt Dunt's Avatar
    If you have done a Factory Reset three times, and it's still happening... it's time to call support (if your under warranty still).
    05-18-18 01:08 PM
  4. Zdravko Jesus Raves's Avatar
    Yeah, 3 times, after 2 times didn't worked, now is ok, fully working ( we will see how long lol)

    Why i say this it's because stoped working after i took picture, screen went white and after restart showed "camera unavailable"
    05-18-18 01:41 PM
  5. Dunt Dunt Dunt's Avatar
    Maybe it will be fine now....
    05-18-18 01:45 PM
  6. Zdravko Jesus Raves's Avatar
    It was ok few days then again problem, camera unavailable, and this time factory reset didn't helped...

    so, i have opened phone (very easy to work on it) and deattached both cameras and cleaned connections and attached again, also secured connectors with tape.
    It's working again hah

    This is ok phone but built quality is dull
    psychofox13 likes this.
    05-22-18 04:41 AM
  7. Dunt Dunt Dunt's Avatar
    It was ok few days then again problem, camera unavailable, and this time factory reset didn't helped...

    so, i have opened phone (very easy to work on it) and deattached both cameras and cleaned connections and attached again, also secured connectors with tape.
    It's working again hah

    This is ok phone but built quality is dull
    Look up TCL Communications... they are what they are, no matter the branding.
    05-30-18 10:06 AM
  8. psychofox13's Avatar
    It was ok few days then again problem, camera unavailable, and this time factory reset didn't helped...

    so, i have opened phone (very easy to work on it) and deattached both cameras and cleaned connections and attached again, also secured connectors with tape.
    It's working again hah

    This is ok phone but built quality is dull
    It's good to know that cleaning and re-seating the connectors is a possible fix for this. Thanks for posting!
    05-30-18 10:27 AM
  9. Zdravko Jesus Raves's Avatar
    Also check in app permissions what apps are using camera, i had same problem with my previous device Priv "camera unavailable" and it was that opera browser used Priv's camera and didn't allowed other apps to use it.

    So far, this "fix" which i have done with cleaning and re-seating connector is working (:
    05-30-18 03:55 PM

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