1. Blackberrychod's Avatar
    Hi,

    For some strange reason, since yesterday if I receive or make a call, upon answering I cannot hear anything unless I turn speakerphone on.

    I've restarted my phone and it has not made any difference, anyone have any idea what to do or know what the problem is?
    11-09-19 08:45 AM
  2. Ben xfg's Avatar
    Hi,

    For some strange reason, since yesterday if I receive or make a call, upon answering I cannot hear anything unless I turn speakerphone on.

    I've restarted my phone and it has not made any difference, anyone have any idea what to do or know what the problem is?
    What about a 32 second reboot, have you tried that?
    Press and hold power button for 32 seconds.

    Posted via CB10
    11-09-19 09:53 AM
  3. Blackberrychod's Avatar
    What about a 32 second reboot, have you tried that?
    Press and hold power button for 32 seconds.

    Posted via CB10
    Hi Ben,

    Yes, I have tried the 32 second restart and have had no luck. Problem still persists.
    11-09-19 09:59 AM
  4. Ben xfg's Avatar
    Hi Ben,

    Yes, I have tried the 32 second restart and have had no luck. Problem still persists.
    Hmm, next thing would be a factory reset - to rule out a software issue.
    Otherwise it may be hardware related.

    Posted via CB10
    11-09-19 10:53 AM

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