Originally Posted by
Troy Tiscareno Call centers and repair centers aren't the same thing. And when you buy a device out-of-market, you almost always do so at your own risk with no warranty. BBMo has no repair or service providers for Mexico yet, so no one should be surprised by the outcome.
This has nothing to do with BBMo specifically - it would be just the same with tons of other products under this situation.
I suspect that BBMo will eventually have service for Mexico, but they will probably be willing and able to help at that time. I realize that sucks for the purchaser, but again, he knowingly imported an out-of-market device. He took a big risk and, for the time being, lost. If you want guaranteed support, you wait until the product is available in your market and buy it then. It is really that simple.