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    This thread serves as an extension of the BlackBerryMobile.com support page(s) with specific directions to support hotline services, helpful tips, tricks and other support reference materials.

    For issues with warranty and technical support please utilize our regional hotline support services. Our call center teams will be able to help direct you to an appropriate resolution.

    Hotline Services

    United Kingdom
    08000260729
    9:00-21:00 (Monday – Saturday, Sunday Closed)


    Germany
    08006271070
    9:00-21:00 (Monday – Saturday, Sunday Closed)


    United States
    1-855-223-4034
    8:00-20:00 (Monday – Sunday)


    Canada
    1-855-223-4034
    8:00-20:00 (Monday – Sunday)


    France
    0805980434
    9:00-21:00 (Monday – Saturday, Sunday Closed)


    Hong Kong
    800906288
    10:00-20:00 (Monday – Saturday, Sunday Closed)


    Australia
    1-800-53-1562
    09:00-17:00 (Monday – Saturday, Sunday Closed)


    United Arab Emirates
    800035704183
    9:00-21:00 (Monday – Friday)


    Austria
    0800401060
    9:00-21:00 (Monday – Saturday)


    Netherlands
    08000200106
    9:00-21:00 (Monday – Saturday)


    Malaysia
    1800-818-729
    9:00-17:00 (Monday – Saturday)


    China
    4-008-16-6666
    8:30-18:00 (Monday – Saturday, Sunday Closed)


    New Zealand
    0800-4567-10
    9:00-17:00 (Monday – Saturday)


    Chile
    800-000148
    9:00-18:00 (Monday – Friday)


    Italy
    0800089762
    9:00-21:00 (Monday - Saturday, Sunday closed)


    Russia
    88005557664
    8:00-18:00 (Monday – Friday)


    Czech Republic
    0800022585
    09:00-21:00 (Monday – Saturday)


    Spain
    0800000203
    09:00-21:00 (Monday – Saturday)


    Romania
    0800672388
    09:00-21:00 (Monday – Saturday)


    Serbia
    0800191039
    09:00-21:00 (Monday – Saturday)


    Switzerland
    0800200120
    09:00-21:00 (Monday – Saturday)


    Poland
    0800202252
    09:00-21:00 (Monday – Saturday)


    Singapore
    8008526459
    9:00-17:00 (Monday – Saturday)


    Dominican Republic
    888-760-0165
    9:00-18:00 (Monday – Friday)


    Argentina
    0800-122-0684
    9:00-18:00 (Monday – Friday)


    Colombia
    1800-952-0819
    9:00-18:00 (Monday – Friday)


    Portugal
    0800609993
    09:00-21:00 (Monday – Saturday)


    Slovakia
    0800500787
    09:00-21:00 (Monday – Saturday

    Find a BlackBerry service center near you visit this page. At the bottom are expansion options to our region support centers.

    If you need device help we ask that you first check out the support documentation at this page.

    You can also ask how-to and other less critical questions at any time using the KEYone support forum. This fantastic community of real users is ready to offer support and guidance.
    We monitor these forums regularly looking for bug fixes and common issues customers may be experiencing. This feedback is essential to us, so get involved!

    We also have over 50+ support videos within this YouTube playlist to serve as a visual guide through some of the top KEYone features and tutorials.


    To visit our regional websites please use the country selector on BlackBerryMobile.com.

    7/17 * Added new regions including Australia, Netherlands, Austria.

    This post will be updated with additional resources and information as it becomes available.
    Last edited by BlackBerry Mobile; 08-09-17 at 10:41 PM.
    06-28-17 12:21 AM

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