1. BlackBerry Mobile's Avatar
    This thread serves as an extension of the BlackBerryMobile.com support page(s) with specific directions to support hotline services, helpful tips, tricks and other support reference materials.

    For issues with warranty and technical support please utilize our regional hotline support services. Our call center teams will be able to help direct you to an appropriate resolution.

    Hotline Services

    United Kingdom
    08000260729
    9:00-21:00 (Monday – Saturday, Sunday Closed)

    Germany
    08006271070
    9:00-21:00 (Monday – Saturday, Sunday Closed)

    United States
    1-855-223-4034
    8:00-20:00 (Monday – Sunday)

    Canada
    1-855-223-4034
    8:00-20:00 (Monday – Sunday)

    France
    0805980434
    9:00-21:00 (Monday – Saturday, Sunday Closed)

    Hong Kong
    800906288
    10:00-20:00 (Monday – Saturday, Sunday Closed)

    Australia
    1-800-53-1562
    09:00-17:00 (Monday – Saturday, Sunday Closed)

    United Arab Emirates
    080035704183
    9:00-21:00 (Monday – Friday)

    Austria
    0800401060
    9:00-21:00 (Monday – Saturday)

    Netherlands
    08000200106
    9:00-21:00 (Monday – Saturday)

    Malaysia
    1800-818-729
    9:00-17:00 (Monday – Saturday)

    Find a BlackBerry service center near you visit this page. At the bottom are expansion options to our region support centers.

    If you need device help we ask that you first check out the support documentation at this page.

    You can also ask how-to and other less critical questions at any time using the KEYone support forum. This fantastic community of real users is ready to offer support and guidance.
    We monitor these forums regularly looking for bug fixes and common issues customers may be experiencing. This feedback is essential to us, so get involved!

    We also have over 50+ support videos within this YouTube playlist to serve as a visual guide through some of the top KEYone features and tutorials.


    To visit our regional websites please use the country selector on BlackBerryMobile.com.

    7/17 * Added new regions including Australia, Netherlands, Austria.

    This post will be updated with additional resources and information as it becomes available.
    Last edited by BlackBerry Mobile; 08-09-17 at 09:41 PM.
    06-27-17 11:21 PM

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