1. brianmartinuk's Avatar
    If you're expericing random restarts on your Blackberry KeyOne Black Edition as I have been since purchasing.

    If you turn off 4G and keep it on 3G. It hasn't restarted since doing this.

    Hope this helps.
    09-25-18 07:54 AM
  2. Dunt Dunt Dunt's Avatar
    And if you turn 4G back on it keeps restarting?

    Have you tried a Factory Reset?
    09-25-18 09:18 AM
  3. brianmartinuk's Avatar
    And if you turn 4G back on it keeps restarting?

    Have you tried a Factory Reset?
    Yes, and lost all my photos from Monaco because I didn't back up to Dropbox.

    I won't be turning 4g back on!
    09-25-18 11:45 AM
  4. Dunt Dunt Dunt's Avatar
    Yes, and lost all my photos from Monaco because I didn't back up to Dropbox.

    I won't be turning 4g back on!
    I'd check Google Photos and make sure it didn't keep copies of your photos.
    09-25-18 12:02 PM
  5. brianmartinuk's Avatar
    I'd check Google Photos and make sure it didn't keep copies of your photos.
    Thank you, no, I don't like backing up stuff to Google Drive, I did try an app (can't remember the name) but it didn't work.
    09-25-18 02:07 PM

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