1. alanhamilton's Avatar
    on my blackberry key one, I cannot forward an email or reply to an email in the past week or so. when I try to the original email message contents disappears and the following error message is advised:
    web page not available the web page at data:text/html; charset=utf-8;charset=utf-8;base64, could not be loaded because
    net::ERR_INVALID_RESPONSE

    can anyone help please? the same error message appears when I ask it to compose a new email. I have to delete the contents of this error message to then start to type the email, at present I can copy and paste the email I wanted to forward but it is a pain. any attachments wont forward I have to download them to re-upload them once Ive copied and pasted the original email notes .

    I think I have the most current updates in the handset. at present I have to copy the email text and send it as a text message , its a pain. is this a handset problem or a problem with my actual email ? using my email on a laptop it is working fine.
    thank you.
    07-17-19 03:51 AM
  2. Bla1ze's Avatar
    can anyone help please?
    Have you updated to the newest BlackBerry Hub+ Inbox?
    07-17-19 10:05 AM
  3. alanhamilton's Avatar
    Have you updated to the newest BlackBerry Hub+ Inbox?
    hi , im not sure. how would I go about checking this and then installing the latest hub if I haven't got it already ? in laymans terms?! thank you in advance.
    07-17-19 10:10 AM
  4. Bla1ze's Avatar
    hi , im not sure. how would I go about checking this and then installing the latest hub if I haven't got it already ? in laymans terms?! thank you in advance.
    Open the Google Play Store App. Tap on My games and apps, then updates.
    07-17-19 10:14 AM
  5. gandrewwork's Avatar
    Any response to this one? Having exactly the same problem.
    08-14-19 08:59 PM

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