1. spacejammer's Avatar
    I used to access my Password Keeper with the fingerprint reader (once I engaged that feature). Now when I open Password Keeper, my fingerprint reader is non-existent and my four(4) digit password also does not work. Very frustrated with my BlackBerry KeyOne. Any one ever have this issue, and was able to resolve. Any information would be greatly appreciated, Thanks for reading!
    10-19-18 11:46 AM
  2. psychofox13's Avatar
    Is this only happening in Password Keeper, or on your lockscreen too?
    10-19-18 12:16 PM
  3. wmatsura's Avatar
    I used to access my Password Keeper with the fingerprint reader (once I engaged that feature). Now when I open Password Keeper, my fingerprint reader is non-existent and my four(4) digit password also does not work. Very frustrated with my BlackBerry KeyOne. Any one ever have this issue, and was able to resolve. Any information would be greatly appreciated, Thanks for reading!
    I'm pretty sure Password Keeper requires your password to be longer than 4 digits (like 6 or 8).

    It's password is different from your phone's password (judging by the 4 digits, I'm guessing you're talking about your phone's pin).
    anon(4297019) likes this.
    10-19-18 04:39 PM

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