1. Anaik17's Avatar
    Hello!

    I tried searching the forum but don't see help with these particular problems.

    I bought my KEYone used a few days ago, and had to skip the restore bit upon signing in during the pre-sale inspection.
    Now I'm seeing my Priv's last back-up on Google drive, expiring in 3 weeks, and I'm also missing a lot of pictures (14 months' worth)
    I'd like to only restore my notes and missing pictures, is it possible?
    I just remembered my content transfer pswd and did that, but that's info from Q10 / 2016.
    (Could I have kept that more current?)
    Help!?
    11-01-19 08:47 PM
  2. Anaik17's Avatar
    Anyone? Pretty desperate over here...
    11-04-19 09:35 AM
  3. conite's Avatar
    Anyone? Pretty desperate over here...
    Factory reset your new device. Then you will be presented with the opportunity to do a restore.
    Anaik17 likes this.
    11-04-19 10:09 AM
  4. Anaik17's Avatar
    Factory reset your new device. Then you will be presented with the opportunity to do a restore.
    Will I lose everything new from this device added in the last 3 weeks?

    Ideally, I'd like to merge the 2 backups, the last one from the Priv and the most current one from here...
    I spent quite a bit of time setting KEYᵒⁿᵉ up
    11-04-19 01:25 PM
  5. conite's Avatar
    Will I lose everything new from this device added in the last 3 weeks?
    If you choose a previous restore point, yes.
    Anaik17 likes this.
    11-04-19 01:27 PM
  6. Anaik17's Avatar
    Thanks!
    I still hope there is a way to merge the two backups, the priv's last with the keyone's latest... Anyone else have a solution?
    11-18-19 03:32 PM
  7. Troy Tiscareno's Avatar
    Other than completely manually, no.
    Anaik17 likes this.
    11-18-19 04:12 PM
  8. Anaik17's Avatar
    Or a way to check what the priv's backup contains, to see if it's even worth trying to restore it?
    11-18-19 06:08 PM

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