1. RLeeSimon's Avatar
    The screen popped out a month ago but I had it in my hand so the cable was OK and a few duct tape pieces sufficed since... a coupl'a days ago the back popped off too and so more duct tape. Has spontaneous back loosening occurred to others? I checked with a ruler for evidence of torque and the frame is completely straight. I don't keep the phone in pants pocket ever. It lives in a gel back case. Just wondering if this is rare ??
    10-13-18 03:22 PM
  2. bbone99's Avatar
    back cover on my K1 BE popped as well but it's a question on click click and it's back.
    10-13-18 03:28 PM
  3. epoc32's Avatar
    my back cover has all the fastenings broken so a double side tape is what I use.
    10-13-18 04:19 PM
  4. yamahammer's Avatar
    The screen popped out a month ago but I had it in my hand so the cable was OK and a few duct tape pieces sufficed since... a coupl'a days ago the back popped off too and so more duct tape. Has spontaneous back loosening occurred to others? I checked with a ruler for evidence of torque and the frame is completely straight. I don't keep the phone in pants pocket ever. It lives in a gel back case. Just wondering if this is rare ??
    The back cover of the phone you speak of is no longer in your possession, correct?
    10-13-18 04:27 PM
  5. RLeeSimon's Avatar
    Actually I have it to take to the FedEx drop off on Monday... why do you ask ? I tried to click the backing in but I feel the tabs attempt to catch but it pops back out. I never tried to remove it electing for the Advanced Exchange.
    10-13-18 04:57 PM
  6. stevec66's Avatar
    That's why man invented Duck Tape........
    10-14-18 04:18 PM
  7. genghiskhan-11's Avatar
    my back cover has all the fastenings broken so a double side tape is what I use.
    How did this happen to you? I need to open the back to fix camera glass shattering, now I am afraid!
    10-14-18 05:05 PM
  8. yamahammer's Avatar
    How did this happen to you? I need to open the back to fix camera glass shattering, now I am afraid!
    Nasty.
    10-14-18 11:13 PM
  9. FF22's Avatar
    How did this happen to you? I need to open the back to fix camera glass shattering, now I am afraid!
    I understand that the "hooks" or whatever are not super durable so be careful when prying the rear off. I've not done it myself so maybe check if there's any video of undoing those hooks or where they are placed.
    10-15-18 11:43 AM
  10. yamahammer's Avatar
    How did this happen to you? I need to open the back to fix camera glass shattering, now I am afraid!
    How did that happen?
    10-18-18 08:11 PM
  11. dxvigne's Avatar
    keeping an eye on my back cover, I can feel a small gap; bottom part by the power connector; hope it doesn't lead to a back cover separation/pop! 18 months with my KeyOne. Business use only, (no crazy mountain bike adventures with it)
    10-18-18 10:23 PM
  12. genghiskhan-11's Avatar
    How did that happen?
    With no apparent reason.

    It is very common, unfortunately:

    https://forums.crackberry.com/blackb...67/index3.html
    10-19-18 08:49 AM
  13. the_boon's Avatar
    Fortunately, the back cover (which includes the camera lens cover) is pretty cheap on ebay.
    10-19-18 09:37 AM

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